XPO India Shared Services
XPO
Position Title:
Learning and Development (L&D) – Instructional Designer
Division/Organization:
Learning and Development (L&D) HR
Location:
Pune, XPO India Shared Services
Reports to:
Senior Manager, Learning and Development (L&D)
Overview
At XPO, the Instructional Designer plays a critical role in building high-quality, scalable learning solutions that support employee capability, performance, and business outcomes. This role blends strong instructional design skills with hands-on content development and is ideal for a mid-level L&D professional who thrives in a fast-paced, stakeholder-driven environment.
The role is an individual contributor position, owning assigned workstreams end-to-end while collaborating closely with SMEs, program managers, and senior instructional designers.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including medical insurance, life insurance, etc.
Location: Pune
Timing: 1:00PM – 10:00PM
Instructional Design
-
Translating business and performance needs into learner-centered solutions using established instructional design models (e.g., ADDIE, SAM).
-
Conduct learning needs analysis with internal stakeholders and subject matter experts.
-
Design clear learning objectives, instructional strategies, and assessment approaches aligned to defined outcomes.
-
Create storyboards, design documents, and learning maps for self-paced, virtual, and blended programs.
-
Ensure alignment with company learning standards, branding, accessibility, and quality guidelines.
Content Development
-
Develop engaging learning content including eLearning modules, facilitator guides, learner guides, job aids, assessments, and microlearning assets.
-
Use approved authoring tools (e.g., Articulate Rise/Storyline, Captivate, Premiere Pro, Aftereffects) to build digital learning experiences.
-
Write effective instructional copy, scenarios, scripts, and feedback text tailored to adult learners.
-
Incorporate interactivity, practice activities, and knowledge checks to reinforce learning.
-
Maintain and update existing learning assets based on feedback, business changes, or performance data.
Collaboration & Delivery
-
Partner with SMEs to extract, validate, and refine content efficiently.
-
Manage assigned deliverables, timelines, and review cycles with minimal supervision.
-
Incorporate stakeholder and QA feedback quickly while maintaining quality standards.
-
Collaborate with program leads and senior IDs to continuously improve learning effectiveness and efficiency.
Role Scope & Leveling
-
Operates independently on well-defined projects and contributes to moderately complex learning initiatives.
-
Applies standard instructional design practices with growing depth and confidence.
-
Requires limited guidance but escalates risks and dependencies appropriately.
-
Does not manage people but may support or informally guide junior team members.
At a minimum, you’ll need:
-
Bachelor’s degree in Instructional Design, Education, Learning Sciences, Communication, or a related field.
-
3 to 6 years of experience in instructional design and/or learning content development within a corporate or professional environment.
-
Solid understanding of adult learning principles and instructional design best practices.
-
Proven hands-on experience developing digital learning content using industry-standard tools.
-
Strong written communication, attention to detail, and stakeholder collaboration skills.
-
Ability to manage multiple priorities and deliver on deadlines.
Preferred Qualifications
-
Experience supporting global or distributed learners.
-
Familiarity with LMS platforms and basic learning metrics.
-
Experience designing learning for functional, technical, or leadership audiences.
-
Awareness of accessibility standards (WCAG) and inclusive learning practices.
-
Exposure to agile or iterative learning development approaches.
Core Competencies
-
Learner-first mindset
-
Execution excellence and quality focus
-
Collaboration and stakeholder partnership
-
Adaptability and continuous learning
-
Clear communication and problem-solving
Be part of something big