Are you ready to unlock intelligence?

If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

About the role:

You will be working at a dynamic and fast paced Startup as a member of the Education team. This team is responsible for creating and delivering both online and instructor led training to Kong customers and partners.

What you’ll be doing:

• Working with a diverse team of people from all over the world

• Building curriculums and associated training materials to support our internal and external training needs

• Partnering with engineering and product management to understand our technical capabilities and developing content to enable technical audiences to understand how to best leverage our capabilities

• Producing quality learning content including but not limited to: presentation slides, instructor guides, lab instructions, assessment and credential questions, videos and course descriptions for both web-based training and instructor led training

• Deliver in-person and virtual instructor-led training offerings to diverse audiences including engineers, solutions architects, managers and operations personnel

• Analyzing customer training requirements

• Developing appropriate learning objectives and test methods

• Developing flow diagrams and storyboards.

• Maintaining current knowledge of relevant technology as assigned.

What you bring:

• You are a voracious learner, who loves to dig into technical mysteries and have the creativity to solve complex technical problems

• 5+ years developing curriculum for technical or software training courses including instructor-led materials, self-paced e-learning modules, and job aids

• You can build relationships with like-minded teammates, smart customers, and global partners

• REST and RESTful APIs

• Can explain the benefits of using APIs and API governance clearly and concisely to both technical and non technical stakeholders

• Coding skills- (at a minimum read and troubleshoot code)

• Cloud technologies, Containers, cluster deployment and management tools like Docker, Docker Swarm, Kubernetes and others

• You know your way around web architectures including HTTP

• Proficient in Linux environments including Cloud and Development tooling

• Proven ability to write and edit content for the purpose of knowledge transfer and skill development; this includes collaborating with subject matter experts, instructors, and other stakeholders to explain technical concepts in simple terms

• Excellent grammar, punctuation, and formatting skills

#LI-PC1

About Kong:

Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.