Company’s reputation and experience
Organization of the company
Most of the employees are very passionate and committed about their job
Cons
There could be people who are not really sharing Four Seasons values
Four Seasons Response
5y
At Four Seasons we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. We’re happy to hear you had a positive experience during your time at Four Seasons.
I applied online. I interviewed at Four Seasons (Lanai City, HI) in Jan 2025
Interview
4 Interviews covering situational analysis and understanding where you are going to be living. Quesrtions about how to handle upset guest are certain scenario that may pop up. Previous experience in hospitality handling an upset customer.
Interview questions [1]
Question 1
What is one time you dealt with an upset customer in a customer service role