Mission What’s interesting about Customer Analytics?
Many things! - We are a delivery and performance-oriented company. We value and reward employees based on their performance – no bell curves or politics for us! Employees can literally let their work speak for itself, and the company is always looking to aggressively promote top achievers and offer greater opportunities to those who are deserving. Innovation is a must at Customer Analytics, and employees are given the freedom and space they need to realize their full potential.
- We believe in balance and proportion. We look to balance technology with the human side. That’s our tagline too - Human Technology.
- We are both traditional and new-age; so we do not ignore classic values and strong fundamentals, but combine them with newer processes and the nimble-footed agility of a start-up. This has helped us register a positive growth rate every year since our inception. Thriving in this industry for over 2 decades and ensuring that not a single employee was affected by the so-called “recession” is something we are proud of.
- We walk the talk! Customer Analytics does not believe in micromanagement. We prefer to proactively resolve problems and lead from the front. Whenever there is an issue or a concern, the employee is never left alone to deal with it. Work is always collaborative and you will not find any bossing around of employees at Customer Analytics.
- We believe in women empowerment. Again, this is something we do, and not just talk about. Our policies are extremely women-friendly and we ensure we provide an excellent environment for women employees to grow and thrive. Check out our website and you will see several top positions are held by women.
In short, we are people and technology, one complementing the other, neither taking priority, both perfectly balanced. Balancing work with life is fundamental for us, and this is practiced actively every day. Our President always likes to say, “Family first!” This is what we like to call the Perfect Ratio, symbolized neatly in our logo, and the reason behind the success of every employee of Customer Analytics, in their career and in their life.
Description Who is Customer Analytics? Customer Analytics started in 1993 as ThirdWave Research, a company spun off from projects at the University of Wisconsin, Madison. For over 25 years, Customer Analytics has been making a difference to businesses through meaningful solutions in data, analytics, business consulting, software solutions, systems integration and IT infrastructure services. Our client base includes global leaders in Retail, Manufacturing, Wholesale/B2B, Education and Health Care.
Customer Analytics has an employee rating of 4.4 out of 5 stars, based on 202 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Customer Analytics employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).
Overall, 93% of employees would recommend working at Customer Analytics to a friend. This is based on 204 anonymously submitted reviews on Glassdoor.
64% of job seekers rate their interview experience at Customer Analytics as positive. Candidates give an average difficulty score of 3.1 out of 5 (where 5 is the highest level of difficulty) for their job interview at Customer Analytics.