Working at TouchPoint Support Services | Glassdoor.co.in

TouchPoint Support Services Overview

Atlanta, GA (US)
10000+ employees
2011
Subsidiary or Business Segment
Health Care Services & Hospitals
Unknown / Non-Applicable
Unknown
A member of Compass Group USA, TouchPoint Support Services is a leading provider of integrated food and nutrition, environmental, and support services to hospitals and senior care communities across the country. By shifting from the traditional focus of individual touch points ... Read more

Mission: At TouchPoint, we’re dedicated to serving our patients, residents, customers and clients by providing “compassion at every point of human contact”. We do that by creating an environment where our associates are proud to serve the needs of our ... Read more

TouchPoint Support Services Reviews

3.4
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TouchPoint Support Services CEO Scott MacLellan
Scott MacLellan
61 Ratings
  • Featured Review

    Helpful (1)

    "Great place to build a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TouchPoint Support Services full-time

    Pros

    TouchPoint has a great culture, focused on caring for patients as well as fostering growth and development for it's team members. Really good onboarding program for every level. Leadership obviously cares about people and lives the mission. I have worked in multiple positions for many different bosses, and have had a great experience at every step.

    Cons

    The healthcare industry is going through major changes to align with new laws and reimbursements. Enjoying a fast paced and changing environment is a must.

    Advice to Management

    Keep up the great work!

See All 97 Reviews

TouchPoint Support Services Photos

TouchPoint Support Services photo of: A delicious soul food-inspired meal served at the St. Vincent's Birmingham.
TouchPoint Support Services photo of: Spreading a little love and compassion!
TouchPoint Support Services photo of: A new TouchPoint team member playing a fun game of Patient Experience Jenga during orientation.
TouchPoint Support Services photo of: From posing with safety shoes to demonstrating the best uses for cut gloves, TouchPoint accounts across the country have been challenged to display how they are building a #SafetyStrong culture.
TouchPoint Support Services photo of: The Saint Thomas Rutherford team posing with their 2018 Five Jewel Award. The Five Jewel Award recognizes team who are committed to promoting diversity and inclusion year-round.
TouchPoint Support Services photo of: Our team at Via Christi St. Francis enjoying a quarterly "Unity Lunch," a meal where all the support services departments are invited.
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TouchPoint Support Services Interviews

Experience

Experience
79%
7%
14%

Getting an Interview

Getting an Interview
72%
14%
7%
7

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Patient Transporter Interview

    Anonymous Employee in Indianapolis, IN (US)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at TouchPoint Support Services (Indianapolis, IN (US)).

    Interview

    Was scheduled through the phone. The manager and a team lead we present during the interview. It was taken in the manager's office. The whole interview lasted about 30 minutes. I was told that I would receive an email in about a week. They we're pretty nice about the questions and had a laid back attitude about the whole thing. I was told of the hourly wage during the salary and a basic outlook of all the benefits that I would Recieve.

    Interview Questions

    • Why do I want the job?
      Why they should hire me?
      Some background information.   Answer Question
See All 14 Interviews

TouchPoint Support Services Awards & Accolades

  • Customer Experience Excellence, Temkin Group, 2014
  • BEST Award, Association for Talent Development (formerly ASTD), 2014
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