ATA Retail Reviews

The pay rate is abominable. They give you 25 cent raises per year. The target time they give you is not enough time to do the job. They continually send distribution items that you have to find space for in the store and sometimes can't. However, you spend a lot of time searching for places to hang these things no one wants. The other vendors especially the wine vendors and the soda and beef jerky vendors are constantly taking the strips down and throwing them in the back room. It is a constant fight with some of the store personnel to get your job done. They want you to use the smelly old carts in the back instead of one of their shopping carts. I could go on and on. If you have any self respect whatsoever, you will not work for ATA. They are simply the worst.

Service times can be tight. Can be difficult to adequately service a store within the allotted target time. Service times are figured based on order size. There are times you will be expected to service a 15-20+ aisle store, with clipstrips located every 8 feet on both sides of the aisle, packing out an order, while writing a new order, straightening/rotating/cleaning existing stock, in an hour and a half to an hour and 45 minutes. If the order is larger, service times increase. If you go over service time, you will be paid but you need to provide an adequate reason and get approval from your supervisor. Prior to the merger, I never felt pressure if I went over service time. Since merger, new LaMi Territory Managers micromanage, appear distrustful of overages in service time and travel time. Therefore, some pressure to work uncompensated exists unless you're willing to cut corners and do a subpar job. Also since the merger, there has been an increase in administrative tasks which can also be uncompensated (for example, TMs as for "clarity" regarding overages in service time or regarding travel time. You will have to write out a detailed response and you won't get paid for this time). I never had this issue when the company was ATA. No raises. No advancement. It is what it is. They will change a person's route (adding or removing stores with significant changes to travel) without input from the affected employee. When all is said and done you may find you spend a fair amount of time weekly on uncompensated "notes", phone calls, etc. which can be particularly galling since you service times are calculated to the minute (i.e. Service Time: 1 hr. 37 minutes). You may find you used all your service time to adequately service a store and order entry and payroll are input on your dime, not theirs. Outlook unclear. What I considered a great part-time job is now not so great.