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ATA Retail

Now known as Jacent

Is this your company?

Since merger with LaMi, micromanagement and some pressure to work uncompensated. - Retail Merchandiser ATA Retail Employee Review

3.0
11 Mar 2017
Recommend
CEO approval
Business outlook

Pros

Assigned a group of stores (route) which are serviced (usually weekly). You will order, maintain and pack out merchandise on clip strips throughout the store following a detailed action plan. My supervisor is awesome and always easily reached if any issues arise. If you are a person with a good work ethic who takes pride in a job well done and can work unsupervised, who doesn't mind low hours and driving from store to store, this job can be a good fit. Pays more than minimum wage.

Cons

Service times can be tight. Can be difficult to adequately service a store within the allotted target time. Service times are figured based on order size. There are times you will be expected to service a 15-20+ aisle store, with clipstrips located every 8 feet on both sides of the aisle, packing out an order, while writing a new order, straightening/rotating/cleaning existing stock, in an hour and a half to an hour and 45 minutes. If the order is larger, service times increase. If you go over service time, you will be paid but you need to provide an adequate reason and get approval from your supervisor. Prior to the merger, I never felt pressure if I went over service time. Since merger, new LaMi Territory Managers micromanage, appear distrustful of overages in service time and travel time. Therefore, some pressure to work uncompensated exists unless you're willing to cut corners and do a subpar job. Also since the merger, there has been an increase in administrative tasks which can also be uncompensated (for example, TMs as for "clarity" regarding overages in service time or regarding travel time. You will have to write out a detailed response and you won't get paid for this time). I never had this issue when the company was ATA. No raises. No advancement. It is what it is. They will change a person's route (adding or removing stores with significant changes to travel) without input from the affected employee. When all is said and done you may find you spend a fair amount of time weekly on uncompensated "notes", phone calls, etc. which can be particularly galling since you service times are calculated to the minute (i.e. Service Time: 1 hr. 37 minutes). You may find you used all your service time to adequately service a store and order entry and payroll are input on your dime, not theirs. Outlook unclear. What I considered a great part-time job is now not so great.

Explore other reviews about ATA Retail

5.0
18 Oct 2020
Recommend
CEO approval
Business outlook

Pros

Work on your own time.

Cons

Lots of traveling and you dont get many hours or stors.

3.0
15 Dec 2015
Recommend
CEO approval
Business outlook

Pros

Very autonomous, like having your own business. Supervisor and upper management are very hands off. Nobody looking over your shoulder. A nice bit of extra money each month, but not much - this is not a career.

Cons

As all of these reviews stated, the pay is so low for what you actually have to do. Most of the stores don't want your products or to deal with ATA, so they can be disrespectful. There is no reward for increasing your sales. In the fourth quarter, merchandisers are inundated with extra product "to increase your 4th quarter sales" but there is no incentive to do so. They are making a lot of money of your hard work, with absolutely ZERO going to the merchandiser. $11 for a job anywhere in California is really hard to swallow. No raises.

3
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