Does Advanced Tech Support pay their employees well?

According to anonymously submitted Glassdoor reviews, Advanced Tech Support employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Advanced Tech Support. This rating has been stable over the past 12 months.

How satisfied are employees working at Advanced Tech Support?

41% of Advanced Tech Support employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Advanced Tech Support 2.9 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Advanced Tech Support?

Inside Sales Representative (3) , Sales(Level I Tech) (3) , Sales (2) , Sales Associate (2) , Senior Sales Manager (2) , Tech II/Customer Service (2) , Tech Support (2) , Tier I Support/Customer Service (2)

What are the pros of working at Advanced Tech Support according to real employee reviews?

"My pay is great and I don't lie to customers." ((in 7 reviews)); "1. Great Management 2. Amazing Benefits 3. Lunch catered 4. Pleasant work environment" ((in 3 reviews)); "Good training, extremely effective system in place for phone agents almost magical at times when you "stick to the script" I gave everything 4 stars out of 5 because nothings perfect and again I've only been there a month but I really like it." ((in 3 reviews)); "Clean work environment and generally nice people." ((in 3 reviews))

What are the cons of working at Advanced Tech Support according to real employee reviews?

"They sell their customers BETA software that they know is horrible and crashes pc's." ((in 4 reviews))

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Advanced Tech Support

Advanced Tech Support Reviews

3.1

41% would recommend to a friend

(44 total reviews)

Robert Deignan

55% approve of CEO

46% positive business outlook

Ratings by category

3.1

Compensation and benefits

2.9

Work/Life balance

2.6

Culture and values

2.6

Senior management

2.5

Career opportunities

Advanced Tech Support has an employee rating of 3.1 out of 5 stars, based on 44 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Advanced Tech Support employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

44 reviews

4.0

5 Jun 2021

GOOD

Engineer

Recommend

CEO approval

Business outlook

Pros

Offering many vacancies good part

Cons

Less option of job to explore in the field

4.0

6 Feb 2021

Good

Software engineer

Recommend

CEO approval

Business outlook

Pros

Great opportunity for the career growth

Cons

Nothing to say about cons for the career

1.0

14 Oct 2014

Poor Work Environment.

Senior level ii tech

Recommend

CEO approval

Business outlook

Pros

1. Senior Level 2 Techs are the best ATS has to offer. 2. Great learning experience as you are on the front lines. 3. Leaning how interact and speak with frustrated customers. 4. Great stepping stone to work elsewhere.

Cons

1. Failure to Train Management Properly 2. Failure to Train Employees Properly 3. Failure to Understand Wages 4. Mishandling Disability/Accommodation Issues 5. Failure to Respond Properly To Harassment Complaints 6. Failure to Have, And Uniformly Apply, Policies and Procedures 7. Failure to Treat Employees the Way You Want To Be Treated 8. Outsourcer’s overseas for cheap labor and VERY POOR QUALITY 9. Dead END JOB, no room for advancement ever.

Viewing 1 - 3 of 44 Reviews

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GOOD

Good

Poor Work Environment.

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