BaxterStorey Reviews

3.3

49% would recommend to a friend

(468 total reviews)

Ronan Harte

62% approve of CEO

42% positive business outlook

BaxterStorey has an employee rating of 3.3 out of 5 stars, based on 468 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BaxterStorey employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

468 reviews
1.0
26 Sept 2014

You couldn't make it up.

Recommend
CEO approval
Business outlook

Pros

The best thing about working for Baxter Storey is knowing you are giving a 100% effort to get a job elsewhere.

Cons

My partner is a Chef. The company where they work was taken over by Baxter Storey last year. Last night they were working nights. The day shift hadn't left any indication of the ingredients of one of the dishes. My partner had to pay for a whole portion in order to taste it just to find out what it was so that they could tell the customers when service begun. This is the most despicable episode of several since they took over. Because they do not employ enough staff, people are under tremendous pressure and genuinely take days off because they are constantly poorly. That creates extra pressure on those who are holding the fort. The latest little left field treasure: catering staff are not allowed to purchase a bottle of cold water, even though they are working in a boiling kitchen on a 12 hour shift. They are only allowed to buy sugary fizzy drinks (healthy option eh?), knowing they won't drink this rubbish by choice. They are not allowed to take their own bottled water into work, even though the tap water is vile and not filtered. Get this - they are all too scared to protest as jobs are not easy to find in this area.

1.0
25 Jan 2015
Recommend
CEO approval
Business outlook

Pros

I have no pros for ordinary employees I am sure managment receive lots of perks

Cons

After working quite happily for another company for 3 years Baxterstorey took over. There was lots of promises and things sounded good. In practice this employer was the worst. Breaks were stopped for all employees except the half hour lunch break for full time employees (which I paid for as it was taken off my wages) 2 person jobs were reduced to one. We have the worst pay and conditions. Management was a joke. I went above my manager even though by this time I had little hope of any help. Rather than making things better it just got worse until I had to leave. All this company care about is money. Its a case of put up and shut up. As someone from upper management said to me it's the "ching ching" of the tills that matter. Don't beleive the hype they tell you it's all lies. They will work you like a dog and want you to smile while your doing it. To them employees are a dime a dozen and no matter how hard you work they will always want more.

1.0
19 Jun 2015

Awful

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Monday to Friday job weekends off occasionally

Cons

No breaks, work from 7am to 8pm with no breaks. Staff shortage, as a manager you are expected to become the wash up assistant, chef or Fsa (who ever rings in sick) then fit your own work into the day. No over time, only paid 8 hours and if you complain your told "to manage your time more effectively" unsure how that works. A few weeks ago 3 staff members called in sick, no cover given. Head office in dublin don't care less, you are pretty much out on your own with no support.

Viewing 1 - 3 of 468 Reviews

Glassdoor has 506 BaxterStorey reviews submitted anonymously by BaxterStorey employees. Read employee reviews and ratings on Glassdoor to decide if BaxterStorey is right for you.