You have zero days paid off for the first 6 months. Then you get something like 2-3 sick days, and then after 1 full year you begin to accrue paid time off.
There isn't any "management". When people refer to 'management', they really mean the owner's wife and sometimes the owner. Neither of which have any form of management experience.
The owner and his wife will get in your face, yell, scream, swear, degrade you're person and intelligence. They will ask if you really went to college, if you have ever used a computer before, etc.
You are always on camera. They say its to watch their 'assets', but every single one of the camera's are placed directly on the employees and their monitors; NOT on any form of assets/entryways etc.
You must request permission to speak to your co-workers. You must request permission to ask another co-worker for help. IF they see you laughing or having a good time, the owners wife calls up and asks why you are laughing and not "doing tickets!".
Ownership puts everybody's salaries out in the open. They have told me that I could "be making 'x' dollars, just like so-and-so makes". They also talk very negatively about employees. Things such as "dont talk to that man, he's a very bad man" or "if you talk to this man again, you might find yourself without a job".
You are treated like an imbecile child that cannot think, act or speak for himself.
Turnover: I made it 5 grueling months at this place. I was also the 6th person in a 9-month span to fill my exact chair in the office due to turnover. Employees leave because they are degrading, threatened, abused, and harassed. The average employee survives 1-3 months except about three in the entire company that are very close to the owners.
Clients: I've actually seen contracts with Binatech terminated because they've heard through the grapevine how horrible they treat their employees. I've also witnessed potential clients turn down our services because they've heard horrible things about us.
When you visit clients onsite, they can never remember your name. Why? Because you're the 5th or 6th engineer assigned to them in the past year and they lose track.
They will nag you to come in early, leave late, and cut your lunch break short in an attempt to "do tickets!!". Thats the level of stress imposed upon you to do work.
I would often times spend more time on the phone with the owners wife harassing me and putting down me as a person throughout the day, than actually working. 30-60 minute lectures on the phone are completely within the normal here. The phone calls are rarely professional and skill-building; instead, they are a series of personal attacks and put-downs.
There is no official training regiment. You come in the first day, shadow somebody, then they point to your desk, give you your passwords, and tell you to start working. They don't teach standards, best practices, or operational procedures. If you call asking for help, they yell at you asking why you dont know this stuff. If you ask another employee for help, the owners wife will email you or call you and tell you that everybody is beginning to dislike you because you ask questions and you're making their lives more difficult.
They will require brand new employees, often times with only 1-2 years of experience, to write 30+ page documents from scratch on standards and procedures and how-to's, and then they yell and scream if you don't know the information required to draft them or you don't have perfect editorial-level writing skills.
They want the American employees to get passports so that they can work in Canada without working papers. They do not provide working papers. They say "you should have thought about that before accepting the job" if you tell them you refuse to conduct illegal international business.
Organization of the company: They aren't very organized. They have random bits of information throughout their entire network with no real rhyme or reason. If you cannot find something you need, they scold you for not browsing the entire network to find it.
They dislike communication. They dont like you asking for help, emailing, etc. They will scold you saying people dont have time to answer phone calls and emails.
One person will tell you to do one thing, and then another will yell at you for actually doing what you were told.
And lastly, the owner of the company actually got in my face yelling, screaming and swearing, when they let me go. He made sure nobody else was in the building (2 other employees he asked to leave) and went to town on me. This was prompted after I had to create 2 Human Resources cases, one involving his wife.