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Booking.com

Engaged Employer

Booking.com

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Booking.com Reviews

4.2

84% would recommend to a friend

(6600 total reviews)

President and CEO Glenn Fogel

Glenn Fogel

82% approve of CEO

Ratings by category

4.5

Diversity and Inclusion

4.3

Culture and Values

4.2

Work/Life Balance

4.2

Compensation and Benefits

3.8

Senior Management

3.7

Career Opportunities

Ratings distribution

5 stars

34%

4 stars

29%

3 stars

17%

2 stars

10%

1 star

10%

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Found 6,600 of over 8T reviews

Updated 30 Nov 2023

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset.(in 534 reviews)
  • "The recruiter of this company should be praised since I meet so many great people at work(in 492 reviews)
  • "Great colleagues and a company that strives to keep the satisfaction of employees(in 447 reviews)
  • "Great culture and values which are part of the company's actions and not just words.(in 350 reviews)
  • "Good work life balance and a lot of smart people to work with and learn from.(in 235 reviews)
Cons
  • "The HR people don't do heir work; the management is poor and thinking of retirement.(in 392 reviews)
  • "People get low salaries and even when they get promoted they get salary increases that are almost an insult.(in 323 reviews)
  • "Bad managers are very bad(in 227 reviews)
  • "Low pay and welfare especially for operation team(in 131 reviews)
  • "Lack of company vision and poor leadership(in 71 reviews)
    1. 5.0
      24 Nov 2023
      Credit Controller
      Former Employee, more than 8 years
      Mumbai
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work culture and work life balance

      Cons

      Nothing i could think of

      1. 5.0
        23 Nov 2023
        Data Engineer II
        Current Employee, less than 1 year
        Bangalore Rural
        Recommend
        CEO Approval
        Business Outlook

        Pros

        environment is good, work-life balance is best

        Cons

        tech side is not so advanced

      2. Join the Booking.com team
        See Our Latest Jobs
        1. 1.0
          3 Nov 2023
          Process Associate
          Current Employee, more than 1 year
          Recommend
          CEO Approval
          Business Outlook

          Pros

          You can swindle grannies off their pensions after working here. You’ll learn how to talk your way around any situation, especially one where you’re are fault.

          Cons

          Everything, like having no soul. Cheating their customers, making their staff learn scripts to give the clients the run around without every solving it. Hated it

          1. 4.0
            1 Jun 2023
            Account Manager
            Current Employee, more than 5 years
            Gurgaon, Haryana
            Recommend
            CEO Approval
            Business Outlook

            Pros

            - Decent Salary and Individual perks on hotel stays. - They make you travel international atleast once every year. - Great office locations - They spend a lot on personal trainings no matter how old you are in your role and they really teach you a lot of valuable stuff not just for your professional life but your personal life as well - They are to follow Hybrid model of working hence you will enjoy that flexibility

            Cons

            1. It is a flat organization hence not a lot of opportunities to grow. 2. Cut throat internal competition. 3. Difficult internal interviews. 4. If you are interested in applying for a sales role, be ready to do a ton of operational work as well.

            1. 4.0
              6 Jun 2023
              Software Engineer
              Current Employee, less than 1 year
              Bengaluru
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Good Work Life balance Good Salary Free Food Free Cab Service

              Cons

              Currently Booking.com office located in only one metro city i.e Bangalore It should open their offices in other metro cities like in Delhi/NCR as well.

              Thank you for sharing your review with us. We appreciate your positive feedback regarding the benefits of working at Booking.com. We value your input and feedback as we continue to evaluate and expand our presence. Thank you for being a part of our journey. The Booking.com team.

              1. 4.0
                28 Jun 2023
                Data Analyst
                Current Employee
                Bengaluru
                Recommend
                CEO Approval
                Business Outlook

                Pros

                good working environment and chill place

                Cons

                no cons as such i can think of

                1. 5.0
                  5 Jun 2023
                  SDE-2 Backend
                  Current Employee, less than 1 year
                  Bengaluru
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  1. Good Office 2. Good WFH policy(3 O + 2 H) 3. Great culture (European work culture) 4. Nice salary and perks 5. Good WLB

                  Cons

                  As of now not as such

                  It’s great to hear that you enjoy the company culture at Booking.com. Offering these benefits is of great value to us, and we strive to maintain this within our workplace. Thank you for sharing your feedback, as it lets us know that we’re moving in the right direction. The Booking.com team.

                  1. 5.0
                    6 Jun 2023
                    SAP Consultant
                    Current Employee, less than 1 year
                    Bengaluru
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Happy to be part of the Booking and very nice office Ambience. No micro management as such currently.

                    Cons

                    3 days a week to office.

                    Hi, thank you for sharing your perspective. It’s lovely to hear that you’re enjoying the work environment at Booking.com We continuously evaluate our policies to ensure a balance between in-person collaboration and flexibility. Your feedback is important to us, and we thank you for sharing. The Booking.com team

                    1. 5.0
                      7 Jun 2023
                      Software Developer
                      Current Employee, less than 1 year
                      Bengaluru
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Amazing work life balance. Employee Centric Culture Diversity On-site Trips

                      Cons

                      So far none everything has been great

                      1. 5.0
                        18 May 2023
                        Booking Agent
                        Current Employee
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        The colleagues are very supportive and we have various opportunities to grow in this company

                        Cons

                        The company can provide better cab policy

                      Viewing 1 - 10 of 6,600 Reviews
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                      Booking.com Reviews FAQs

                      Booking.com has an overall rating of 4.2 out of 5, based on over 7,692 reviews left anonymously by employees. 84% of employees would recommend working at Booking.com to a friend and 77% have a positive outlook for the business. This rating has improved by 4% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 5% over the last 12 months.

                      84% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Booking.com 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.7 for career opportunities.

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                      Glassdoor has 7,692 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.