Booking.com Reviews | Glassdoor.co.in

Booking.com Reviews

Updated 11 February 2019
1,978 reviews

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3.1
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Booking.com President & CEO Gillian Tans
Gillian Tans
729 Ratings

Employee Reviews

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Pros
Cons
  • "I have been working to support different team leaders in different teams" (in 104 reviews)

  • "Lack of flexibility, and work life balance" (in 33 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (70)

    "Best Company I’ve Ever Worked For!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Executive in Orlando, FL (US)
    Current Employee - Customer Service Executive in Orlando, FL (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Booking.com full-time (Less than a year)

    Pros

    Fruit is free, they pay 50% of healthy meals and 20% of everything else. Catering once a month and pizza randomly ordered. (It seems like they provide food every other day). Free Starbucks coffee, 117 pto hours every 3 months. Casual wear every day. (T-shirt and jeans if you want. Management is all amazing, open door policy, pay is good, benefits are amazing, you get $240 a year to spent on anything you want that is health/ fitness related (Apple watch if you want, gym membership, equipment, etc. They send people to Amsterdam every year. They close down Seaworld and party one a year.

    Cons

    Nothing. If I really had to pick one thing it would be getting paid bi-weekly instead of weekly, but that’s really if I had to choose one thing.

    Advice to Management

    Keep up the amazing work! I have no complaints.


  2. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    It is one of the leading online companies to work for. The culture is great. Being in Amsterdam is a plus.

    Cons

    None really, its an experience. Good for some not so good for some.

    Advice to Management

    Keep up the great work

  3. Helpful (2)

    "Senior Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Booking.com full-time

    Pros

    Best place to work for.

    Cons

    Change is good, but too much of change without clear director is danger.


  4. Helpful (2)

    "Highlevel Micro Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounting Manager in Mumbai
    Former Employee - Accounting Manager in Mumbai
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Booking.com full-time (More than 5 years)

    Pros

    You can learn politics here.

    Cons

    Become a victim of Micro management, fraud and Politics

    Advice to Management

    Audit your Hugher Management in Apac


  5. Helpful (1)

    "Better than most"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Mumbai
    Current Employee - Account Manager in Mumbai
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Booking.com full-time (More than a year)

    Pros

    Learning and opportunities for growth

    Cons

    Payscale is lower than industry avg


  6. Helpful (1)

    "Great Exposure but growth is slow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outbound Hub Executive in Mumbai
    Former Employee - Outbound Hub Executive in Mumbai
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Booking.com full-time (More than a year)

    Pros

    1. Good exposure.
    2. Good working culture.
    3. Attractive employee benefits & Perks

    Cons

    1. Lack of training & opportunities for grass root level employees.
    2. Grading & evaluation of process of employee is not ok.

    Advice to Management

    Please think about the grass root level employees as well during decision making. Concentration should be more on their growth and developement than benefits and perk offered.


  7. "Work Life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Gurgaon, Haryana
    Former Employee - Anonymous Employee in Gurgaon, Haryana
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Booking.com (More than a year)

    Pros

    Great work-life balance, easily achievable targets, you get to travel a lot, easy going office environment

    Cons

    Limited growth and skills learned are not transferable if you want to switch industries.

  8. "Great place to work if like Implementation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Mumbai
    Former Employee - Account Manager in Mumbai
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Booking.com full-time (More than 5 years)

    Pros

    The Hub team are implementation focused.Great work-life balance.Open Culture

    Cons

    All planning, strategy is incubated from Central office with very little decision making at hand of local management.


  9. Helpful (4)

    "They try to shine bright light in your eyes hoping you don't look at the real things!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mumbai
    Former Employee - Anonymous Employee in Mumbai
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Booking.com full-time (More than a year)

    Pros

    - Travel opportunities that are mentioned in your offer letter and the ones that follow.
    - Fresh fruits every day
    - BAM - Overhyped but worth experiencing once!

    Cons

    The MIDDLE MANAGEMENT rules this place!

    All the things you have heard about your boss being right always, this company BREATHES the mantra!

    You do not matter. They try an sell an image that says otherwise but it is a clever disguise. Had a bad week cause of your inexperienced manager? Let us take you out for Freaky Friday. Too stressed cause of your blood being sucked by your manager? - here are some fresh fruits to make you forget it.

    Your career isn't your own - it is a plaything for your manager! He will decide who you talk to, how much will you travel, when will you go home, what time do you need to reach office!

    They have an exercise wherein you get the chance to rate your manager - like a reverse feedback - another sham to maintain the image! The manager walks right on it and the senior management doesn't care one bit!

    All of the above is cause they don't really need the employees - they have automated their processes. So, again, you don't matter!

    Advice to Management

    The money spent on BAM would be better utilised to hire a good middle management and stop attrition!


  10. "Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Mumbai
    Current Employee - Account Manager in Mumbai
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Booking.com full-time (Less than a year)

    Pros

    Supportive environment, healthy competition among colleagues, honest and transparent dealing with Partners, customers and employees. Good management and visionary leadership.

    Cons

    Pay sale is much lower than industry standards. While benefits and bonuses do help, still some cities are too expensive and Salaries need to be raised.

    Advice to Management

    Keep up the great work!