Broadspire Reviews

3.3

59% would recommend to a friend

(326 total reviews)
avatar

Rohit Verma

61% approve of CEO

45% positive business outlook

Broadspire has an employee rating of 3.3 out of 5 stars, based on 326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Broadspire employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

326 reviews
1.0
26 May 2019
Recommend
CEO approval
Business outlook

Pros

While I must be honest and forthright regarding my experience at Broadspire, I am sorry to say that the Con's outweigh the Pro's. Below are my Pro's: 1. All the employee's I worked with, except Upper Management 2. Work at home capability, even for the Leave and Disability Benefit Specialists

Cons

While I certainly do not want to scare anyone from applying at Broadspire, unfortunately I must be honest and say Broadspire was not a very nice place to work for. Below is my list of Con's: 1. VERY high turn over 2. High stress environment 3. High workload with demands by upper management to continue to take on more. The Company is currently focusing on accelerating it's Disability and Leave growth without adequately staffing to maintain their existing book of business service levels. Team Managers and staffing are constantly asked to do more and placed on implementation after implementation. There is zero work life home balance and existing employee fatigue is extremely relevant at this time. 4. Poor training 5. Company sponsored benefits are very poor. For example, no yearly bonus for Team Managers or Account Executive / Team Manager. However, Directors and Account Executive's are eligible for bonus. 6. Upper Management is rude and condescending to you. 7. At times, a hostile workplace is evident. For example, prior to my leaving, I was interviewed by HR due to a complaint made by another employee against a Director. To my knowledge nothing was done. 8. You are made to feel terrible if you do not work or answer your emails while on vacation. 9. Christmas gift card. Employee's receive a gift card from Crawford & Company every year in the amount of $50. Unfortunately, this amount is added to your taxable wages. While I understand it is IRS regulations, the Company could have paid the tax for this gift card on it's employee's behalf. Honestly, I felt like mailing mine back after receiving it. To me it felt like a slap in the face as did others. Let me say there is more I can add to the Con list above but choose to stop there. While I have ZERO plans to ever go back to this Company, I feel compelled to warn others if you are considering a career in the field of disability or FMLA at Broadspire. As for benefits, again, let me say they are quite poor. I believe you earn only 6.67 vacation hours per MONTH (not pay check) that works out to be 10 days per year. You cannot carry over your vacation so you must use it or lose it, then again you do not have much time to use. You also earn 3 days of personal days per year. As for medical insurance, the worst. They offer a high deductive plan that is exorbitantly priced with poor coverage's.

1.0
18 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Cons far outweigh any pros

Cons

HR has received multiple complaints but does nothing to hold management accountable, they don't acknowledge or follow company policy/procedures. Promoted from within due to time with company, not talent, or knowledge of insurance industry. No mgmnt coaching, only micro managing. HR rep for company protects and watches out for management, not employees. Management ignores conflict of interest with favored employees, If you want to work at a place where you receive no help, no positive feedback, no training, no growth, support, encouragement, positive feedback, where minor things are treated like an emergency, and major things let slide, if you want to do everything from A to Z on claim with zero Admin help, if your okay being disrespected, mistreated, and overworked to save money on budget, then Broadspire, and this office is for you.

1.0
21 Aug 2018

Harassment, discrimination against minorities, favoritism

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

no pros to speak of

Cons

Discrimination and harassment by management and those favored by managers towards employees.Employees have been reporting harassment to HR for years, but HR does not investigate or take any action when employees report harassment and discrimination and the managers and supervisors just laugh about it. The average employee has no chance to be promoted, they promote family members and those who date their family and it doesn't matter that they don't know anything. The managers and supervisors are not educated and do not have people skills. The dress code applies to employees only, the supervisors come to work half naked. Upper management is not interested in what is going on at this location, neither is HR. There is no training, the supervisors don't know anything. Don't come anywhere near teleplus, they will treat you like a dirt and all you will leave as soon as you can with a mental breakdown. I do not approve of the ceo...she allows these people to do what they want and does not hold them accountable.

Viewing 1 - 3 of 326 Reviews

Glassdoor has 343 Broadspire reviews submitted anonymously by Broadspire employees. Read employee reviews and ratings on Glassdoor to decide if Broadspire is right for you.