Reviews by job title

45 reviews
3.0
24 Jun 2025

An interesting company going through changes.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lovely people work there that make you feel welcome. Clear direction and strategy from the top. Continuing to grow

Cons

Strange decisions that seem to be driven by the board. It has meant good people have been moved on. The IT department can feel chaotic and dysfunctional with no clear strategy.

5.0
31 Jan 2026

Great company!

Recommend
CEO approval
Business outlook

Pros

Fantastic people, culture is fast paced but rewarding. Good benefits and we have fun! Love the people I work with

Cons

You need to be ok with working hard and always looking for ways to do more which isn't for everyone

5.0
10 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Surrounded by many good people and good work life balance.

Cons

Benefits package not bad but could be better. They are actively improving them at the moment however.

4.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Genuinely a fun place to work lots of opportunity for progression and work outside the realms of their job title

Cons

lagging on salary for underwriters and above - it seems adjustments have been made for the lower bandings but not the uppers it's a shame that a large portion of senior management are made up of new people rather than long-time CFCers.

1.0
4 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Great people, opportunity for travel and generally fun culture

Cons

When I joined CFC I was very much sold on their M.O of work hard and play hard however in recent years the latter part of that culture has faded and there is a lot of working hard without the benefits. We’re constantly told how successful the company is achieving $1bn in GWP and how we’re growing exponentially and opening offices around the world but that success doesn’t trickle down to employees below management level, salaries are way below market level, talking about a good 10k or more below and there is no transparency on salary bandings. Promotion review and salary is awful, it’s left to the last minute around March time and they have now scrapped opportunity for promotion in August so it’s very much dependent on what time of the year you join and it doesn't look to change anytime soon. The salary/promotion review is not a review or a discussion, management just tells you what minimal salary increase you’re getting and if you push back they just come back after a week and say upper management won’t increase further. The icing on the cake is that they split the bonus into two so if you decide to leave the company you don’t get the other half of your bonus which you worked hard for. What a business model, ey! The same with promotions you’re basically told whether you have got it or not without any rhyme or reasoning. Feels like a revolving door especially when it comes to more junior employees. A lot of people have left and they have lost a lot of talent to competitors who are willing to train and pay employees better. Many people have tried to bargain and push back especially in terms of salary but have been met with nothing and let me tell you there’s nothing more sobering then being told “If you’re not happy then you can always leave” by someone with 3 Cartier bracelets earning 4x your salary when you’re struggling to afford rent, groceries and transport as a 20 something working in the city. There was recent controversy with “The culture” and we’ve been forced to do a number of culture surveys and days expressing how we feel. A lot of people complained about salary, benefits and micromanagement and it will be interesting if there is actionable change or if it was all just a tickbox exercise to make the company look good to regulators and other insurers. Not in all teams but in some depending on your manager there is an issue of micromanagement, it can feel like school sometimes where you’re not trusted to get work done and forced to explain why you’re working from home. We’re all adults and post Covid we should be trusted to work from home. March is just around the corner so I really hope things to change for the better. CFC has so much potential, great people and great talent but they are forgetting the core which is their employees. Leave all the bells and whistles and focus on what people really care about - Remuneration and progression

avatar
CFC Response
1y
Thank you for posting your review and sharing feedback on working at CFC. Over the last year, we ran two culture and engagement surveys because we want to understand what matters to our people. The surveys showed us that there are many things we do brilliantly here which are extremely proud of and will continue to celebrate. And of course, highlighted areas for improvement, some of which are in line with your feedback. Our engagement score is higher than the industry average, and our overall turnover in 2024 was down on the year before, however we are committed to continuous improvement so that CFC remains a great place to work. We understand your frustration regarding compensation and are committed to providing more guidance and enhancing our processes. Rest assured we are running 2 promotion cycles a year, and we’ve been working with people leaders to make eligibility criteria clearer for everyone. We would also welcome an opportunity confidentially to discuss your feedback in more detail. Please feel free to contact Karen Poulton in HR via hr@cfc.com
5.0
3 Sept 2025

Fast paced and growing

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Vibrant and energetic culture, high performers are rewarded well and progress in their career, the company is growing quickly and has loads of great people!

Cons

The company has been really successful and grown quickly so some of the supporting structures are catching up to the size and scale the company now is.

1.0
16 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Payed the bills but barely.

Cons

A lot of people mentioning that you need to work hard here and implying people leave or unhappy because they are not. This is simply untrue. The whole system is rigged and favourites are provided with easy wins and the whole team is ranked by premium first to last for everyone to see. You’re asked to justify your rank on a weekly basis and any explanation is ruled as incompetence. This promoted a culture of looking after one’s own work to meet these demands and team culture is low. Very telling that 4 people left in my first month from the team. The whole structure is build on brining in young cheap labour to churn through menial work and if they is any pushback they are chased out. Having worked in Underwriting previously, I wouldn’t call what CFC are teaching as Underwriting. It’s ticking boxes and pushing quotes out in minutes to stay on track for the high volume of quotes expected of you.

5.0
4 Jan 2026

Nice place to work

Recommend
CEO approval
Business outlook

Pros

Great place to work, really good people

Cons

Not a huge amount of money for a huge amount of work

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