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CNP Santander Insurance Services

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CNP Santander Insurance Services Reviews

3.7

65% would recommend to a friend

(26 total reviews)

73% positive business outlook

CNP Santander Insurance Services has an employee rating of 3.7 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CNP Santander Insurance Services employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

26 reviews
1.0
27 Feb 2018

Avoid if possible

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fridays hot breakfast, good social comitee, few really good and talented coworkers, some level of flexibility

Cons

Poor infrastructure, no professional development, very bad management in all levels, unfair treatment, playing favourites, lack of trust and respect for employees, no or poor processes causing mess and delays. Company is blind for problems. A lot of unnecessary stress. Very average salary

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CNP Santander Insurance Services Response
7y
This and several other negative reviews were posted on or about the same day in February after one unhappy person left our team. We know he contacted other previous leavers in an attempt to encourage them to leave negative reviews. If this is a genuine review then we are deeply sorry you are unhappy but given we have many open avenues for you to raise your grievances we are a little surprised you have chosen to do so anonymously on this web site. We can't address concerns if they are vaguely stated and not supported. My door is always open and I am eager to address any issues, as is that of our excellent and very approachable HR manager. For serious issues we have well established formal processes laid down in the employee handbook but in our 7 year history those grievance procedures have never been invoked. I prefer dealing with facts rather than anonymous allegations so for the benefit of readers I can say quite openly that independent reviews by an external company conclude: - high levels of trust in management - above average salaries and benefits - we are one of Ireland's best small workplaces We have always listened and continue to do so. Most recent improvements based on feedback include an outstanding new office with state of the art equipment, a new PDP system incorporating our values, greater focus on work life balance and well-being. I stress that if you are genuinely an existing employee then please do come and talk with me or HR if you have any issues to raise.
1.0
29 Apr 2018

Dysfunctional

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Location is nice and central

Cons

Hiring experienced people but treating them like this is their first job - no respect given to staff. Role advertised, promises made during interview process and reality tend to be very different things! Bullying and micromanagement are the norm in some departments. Management choose to ignore what is evident with high staff turnover due to the above reasons.

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CNP Santander Insurance Services Response
7y
Thank you for your feedback. As I have already said elsewhere we listen carefully and react more than most companies. There is no history of bullying in the company but we do set and achieve high standards. We work with demanding successful fast paced partners so our environment will naturally not suit everyone. I am sorry that CNPSI did not work for you and we wish you well in the future.
5.0
15 Apr 2018
Recommend
CEO approval
Business outlook

Pros

- Well known international parent companies. - Strong and loyal local Executive Committee and Senior Management Team. - International experience and diversity of work and projects. - Excellent work / life balance. - Very supportive in helping one to achieve their work goals and professional & career growth. - Strong local governance and tight controls.

Cons

- Very little; like most fast growing, fast paced, international companies, there are some minor 'speed bumps', but these are usually and easily overcome.

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CNP Santander Insurance Services Response
7y
Thank you for your kind and positive comments. I like the term 'speed bumps'. For sure we work in a high pressure environment which comes from our parentage and the fact our products are distributed in 11 countries by one of the world's leading banks in markets that are rapidly evolving. It has been an amazing journey so far and one the majority of employees have really enjoyed.
Viewing 1 - 3 of 26 Reviews

Glassdoor has 30 CNP Santander Insurance Services reviews submitted anonymously by CNP Santander Insurance Services employees. Read employee reviews and ratings on Glassdoor to decide if CNP Santander Insurance Services is right for you.