Training days (once per week) were not well structured and a lot of the volunteers felt we were wasting this day when we could have been working on our analysis or implementations with our business. Some business owners were not fully cooperative with their consultants, clearly the management team hadn't screened these businesses and their owners very well. I was fortunate enough to have a young and very intelligent client who was very cooperative, allowing me to make the most effective use of my time on the project.