Chargebacks911 Reviews

3.4

64% would recommend to a friend

(122 total reviews)
avatar

Monica Eaton

60% approve of CEO

55% positive business outlook

Chargebacks911 has an employee rating of 3.4 out of 5 stars, based on 122 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chargebacks911 employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

122 reviews
5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I thoroughly enjoyed working for this company. I was given the opportunity to work within multiple departments, which provided me with a better understanding of the "whole picture" as to how this company operates, and this is something that I highly value. There was a time that I struggled within one department, but Chargebacks recognized the potential within me immediately and moved me to a job for which I was more suited. From there, I was able to move to yet another department, of my own volition, and I quickly rose to become a team lead for that department. After a year or so of working in the department for which I was the team lead, I was approached by management to assist in creating a very new department. I was thrilled and flattered beyond belief. I was able to work with some of the brightest minds within the company, which only lead to additional growth. I also enjoyed every bit of work that I did for this company, even when it got stressful. I found Human Resources to be extremely helpful, open, kind, and supportive, even if I went to them with something with which I was struggling at home and was not even related to work. I knew that if I had a problem, I could go to them for assistance. Had I not had to relocate to a different state, on short notice, I would have stayed on with this company for years more! I loved every manager and associate with which I worked, I loved the nature of the jobs I performed, and, last but certainly not least, I found the CEO to be incredibly inspiring. I also thought that the benefits package offered was good, and I utilized it quite a bit! In addition, if I needed to run out for a doctor appointment, work remotey for a day due to an issue I needed to tend to at home, the company was very flexible with me on this.

Cons

No cons for me to report

4.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great place to grow and progress both professionally and as an individual. There are so many opportunities to get involved in meaningful charity work, as well as programs and experiences that support personal development. It’s a really supportive environment if you’re looking to challenge yourself, learn new skills, and keep growing over time.

Cons

The work environment here is very quiet and calm, which may suit some people depending on their preferred working style.

1.0
8 Apr 2026

Don’t recommend

Recommend
CEO approval
Business outlook

Pros

Always something to do, Never bored

Cons

Very unorganized Rules changing at a drop of a hat without any explanation or warning, you just have to know No accountability from any team No cross communication across teams CEO is all over the place and changes her mind every day Appears to be welcoming and warm, everyone is actually super fake

Viewing 1 - 3 of 122 Reviews

Glassdoor has 127 Chargebacks911 reviews submitted anonymously by Chargebacks911 employees. Read employee reviews and ratings on Glassdoor to decide if Chargebacks911 is right for you.