Does Citadines pay their employees well?

According to anonymously submitted Glassdoor reviews, Citadines employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Citadines. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Citadines?

46% of Citadines employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Citadines 2.9 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Citadines?

Receptionist (8) , Front Desk Receptionist (6) , Night Auditor (3) , Réceptionniste hôtelier (3) , Directeur adjoint (2)

What are the pros of working at Citadines according to real employee reviews?

"Good pay and other staff are friendly" ((in 3 reviews))

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Citadines

Part of The Ascott Limited

Citadines Reviews

3.1

46% would recommend to a friend

(36 total reviews)

Alfred Ong

85% approve of CEO

59% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.1

Senior management

2.9

Culture and values

2.9

Work/Life balance

2.8

Career opportunities

2.7

Compensation and benefits

Citadines has an employee rating of 3.1 out of 5 stars, based on 36 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citadines employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

36 reviews

3.0

26 Mar 2026

Receptionist

Recommend

CEO approval

Business outlook

Pros

Good team in front desk

Cons

Management need to appreciate people, less benefit

4.0

1 Dec 2025

salary

Front desk receptionist

Recommend

CEO approval

Business outlook

Pros

decent pay and tasks to do

Cons

tough work enviroment and management

2.0

23 Sept 2025

Once a Great Workplace, Now Ruined by Poor Management

Operations

Recommend

CEO approval

Business outlook

Pros

Supporting staff ,good Salary,great location,

Cons

Poor management ,force to Unsafe work

Viewing 1 - 3 of 36 Reviews

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Jobs at Citadines

Maintenance Technician