The leadership team either do not care, or are not made aware of what is happening in the product development cycle, nor the employee practices that are commonplace within the business. The only thing that seemed important was sales.
Embarrassing amount of talk about AI (which is not integrated in to their product) and reducing costs within the business.
The product is a mess. They over promise and under deliver to their customers.
Office needs updating, some heating wouldn't go amiss.