Constant Contact Reviews
Updated Nov 5, 2019
Recommend to a Friend
Approve of CEO
Kim Simone
9 Ratings
Pros
"There are great people who work there" (in 43 reviews)
"Good work life balance and lots of PTO and personal days to use" (in 42 reviews)
Cons
"Personality changed when bought out by Endurance" (in 23 reviews)
"Upper management has lost touch with what is actually going on in support" (in 13 reviews)
"Fair wages"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
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- Senior Management
RecommendsNeutral OutlookNo Opinion of CEOI have been working at Constant Contact full-time for more than 8 years
Pros
This company pays well and fair.
Cons
Makes it hard to find anything comparable externally and you can find yourself getting stuck in one position forever.
Constant Contact2019-10-25"Great Place to Work"
StarStarStarStarStar- Work/Life Balance
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RecommendsPositive OutlookNo Opinion of CEOI worked at Constant Contact full-time for more than a year
Pros
The company cares about the employees and it shows. The people are awesome to be around and there are a few perks like breakfast on Monday, beer on Friday, random free gifts like lunch bags, blankets, portable power supplies, gift cards, and more. Product is nice and was improving when I was still there. Good work life balance and lots of PTO and personal days to use. Paid 30 minute lunch breaks, food trucks, free... drinks, and paid company events. I'd work there again if I could.
Show MoreCons
Mostly a call center, so there are some downsides which is just the typical call center stuff if you've ever worked at one. In particular the survey system was an issue while I was there. Getting a 1 star customer survey for something that is completely out of your control and having it count against you is not fair at all.
Advice to Management
Pay more attention to your employees and be understanding of their situations outside of work.
Constant Contact2019-10-21"AMAZING! I am so happy!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
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- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Constant Contact full-time for less than a year
Pros
Best company I have worked for. They are so kind and caring. They give great feedback. They understand work shouldn’t be miserable. They care about employees.
Cons
NONE! There’s nothing to complain about.
Advice to Management
Advice...you guys are doing amazing. Keep it up!!
Constant Contact2019-10-18"I loved my team and manager"
StarStarStarStarStar- Work/Life Balance
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RecommendsNo Opinion of CEOI worked at Constant Contact full-time for more than a year
Pros
Awesome communication from the top down
Cons
Not up to date on performance tools
Constant Contact2019-10-12"Great culture"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
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RecommendsPositive OutlookApproves of CEOI have been working at Constant Contact full-time for more than 3 years
Pros
Very supportive coworkers and upper management
Cons
Slow moving due to M&A
Constant Contact2019-10-08- Helpful (1)
"Weak management software engineering department"
StarStarStarStarStar- Work/Life Balance
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Negative OutlookDisapproves of CEOI worked at Constant Contact
Pros
good benefits, breakfast on monday
Cons
Due to the weak and aggressive managers you can loose your job. They should hire more professional managers at engineering department. Managers can hire you for an upgrade position therefore you apply normal position, and they can fire you not matching the skills . it is ridiculos . However, managers should take the responsibility and give support the new hire people instead of trying to fire them.
Advice to Management
Please , choose your manager in engineering depatment , from more professional, motivated, supportive people.
Constant Contact2019-11-05 "Great place for engineers"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
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RecommendsPositive OutlookNo Opinion of CEOI have been working at Constant Contact full-time for more than 5 years
Pros
Smart and friendly people, diversity, cool technology to play with, good benefits, flexible hours
Cons
Upper management keeps changing.
Constant Contact2019-09-24"Great people with real focus on helping small businesses"
StarStarStarStarStar- Work/Life Balance
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RecommendsPositive OutlookApproves of CEOI have been working at Constant Contact full-time for more than 3 years
Pros
Fun, yet challenging work, but with the goal of helping others pursue their dreams.
Cons
Acquisition has made for some challenges, but overall it brought new opportunities as well.
Constant Contact2019-08-29- Helpful (1)
"Best training and support out there"
StarStarStarStarStar- Work/Life Balance
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I worked at Constant Contact full-time for more than 5 years
Pros
Awesome people! Awesome sales training. It is basically going to college for Sales. You can make tons of money or even take trips to cancun if you crush goals. They even have a beer cart on friday and offer amazing benefits. Learned more in my years here then anywhere else.
Cons
When implementing something new stick to it and hold people accountable on the new focus. Things change super quickly and processes tend to revert back to the old ways of doing things while not moving forward.
Constant Contact2019-08-21 "CT"
StarStarStarStarStar- Work/Life Balance
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RecommendsI worked at Constant Contact full-time for more than 3 years
Pros
Great company to work for
Cons
Not many cons come to mind.
Constant Contact2019-08-25
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