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Cortland Reviews

59% Recommend to a Friend
Cortland CEO Steven DeFrancis
83% Approve of CEO
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Cortland CEO Steven DeFrancis
Steven DeFrancis
419 Ratings

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "Great pay but not for the hours.(in 36 reviews)
  • "It is amazing how a company so young has already created such a great culture.(in 36 reviews)
  • "Great Benefits; Bomb support from upper management; ability to receive great numbers in commission(in 34 reviews)
  • "The people are great and passionate about what they do.(in 25 reviews)
  • "Working at such a large community can be great for commission.(in 12 reviews)
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Found 593 of over 615 reviews

Updated 13 Sept 2023

    1. 1.0
      13 Sept 2023
      Assistant Manager
      Current Employee, less than 1 year
      Fort Worth, TX
      CEO Approval
      Business Outlook


      I can’t think of any


      I’ll make this brief, as it could be very lengthy! Management. Horrendous. HR. No one will get back to you if you have an issue. They are more concerned about protecting their mangers that make them money but treat their employees horribly.


      Hello, At Cortland, we pride ourselves on fostering a tight knit culture that works together and plays together as a team. I assure you that we care greatly for our associates, so it is very disappointing to hear that you have had this experience. I would greatly appreciate an opportunity to speak with you in regards to any concerns you have, so that I can work to turn your experience around. Could you please reach out to me at at your convenience? I look forward to assisting you. -Kerry C., Managing Director

      1. 1.0
        27 Apr 2023
        Anonymous Employee
        Former Employee, less than 1 year
        CEO Approval
        Business Outlook


        Any of these 5-star reviews with generic pros and cons are fake. I got paid. You will be grateful that you left knowing how bad it can get -unless you are the former college frat star that this company is looking for.


        I wish I could have put a mirror in front of almost every corporate office associate when I was there. Simple as that. Almost everyone who is tenured at Cortland is overly formal and plastic for no reason. I really don't know what secret cult is that is being worshipped amongst the "senior" associates but it was quite an eye-opening experience. They look to recruit for the high school social butterfly personality regardless of age... It is like walking on eggshells around many tenured associates. There is too much hostile gossip. Corporate associates would severely stick out like a sore thumb in almost any other environment. I have now worked for 3 different industries and have met with people from many walks of life since being at Cortland. This was the most toxic place I have ever worked for AND it was for no reason because the work was not demanding or complex AT ALL. They are all talk. That is the work that gets done. Fitting in a high school clique when you are 40 years old. I don't get it. No transferable skills from being here other than taking slack and learning how to build stamina when dealing with crazy people.


        Hello, We are very disappointed to hear that you had this impression while working at Cortland. We strive to create a welcoming environment for associates from a diverse background of experiences. Our core values act as our guiding principles in everything we do and one of those is to “Grow Toget her and Play Together as a Team.” This means true collaboration between departments and individuals from all levels of the organization free or judgement as we know great ideas can come from anywhere. All this being said, your experience does not line up with what we aim for as a company and we would greatly appreciate an opportunity to turn this around. At your convenience, could you please reach out to us at We look forward to assisting you. -Ashley G., Vice President of Talent Acquisition

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      Cortland Reviews FAQs

      Cortland has an overall rating of 3.6 out of 5, based on over 615 reviews left anonymously by employees. 59% of employees would recommend working at Cortland to a friend and 59% have a positive outlook for the business. This rating has been stable over the past 12 months.

      According to anonymously submitted Glassdoor reviews, Cortland employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Cortland. This rating has improved by 1% over the last 12 months.

      59% of Cortland employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Cortland 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

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      Glassdoor has 615 Cortland reviews submitted anonymously by Cortland employees. Read employee reviews and ratings on Glassdoor to decide if Cortland is right for you.