Dunkin' Reviews

3.3

43% would recommend to a friend

(13,485 total reviews)

Paul Brown

51% approve of CEO

36% positive business outlook

Dunkin' has an employee rating of 3.3 out of 5 stars, based on 13,485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunkin' employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

13K reviews
3.0
30 Jun 2026

Pros and Cons

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly Management and flexible schedule especially for students

Cons

Expects everything to be done efficiently even when staff is busy and understaffed

1.0
29 Jun 2026

Please don't work here

Recommend
CEO approval
Business outlook

Pros

Absolutely none. Do not work here.

Cons

Everything is miserable here. Absolutely horrible. Would not recommend to my worst enemy

3.0
29 Jun 2026

Enjoyable coworkers but not a long-term fit

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

free donuts and drinks, nice coworkers

Cons

didn't want to stay in customer service

Viewing 1 - 3 of 13,485 Reviews

Glassdoor has 14,054 Dunkin' reviews submitted anonymously by Dunkin' employees. Read employee reviews and ratings on Glassdoor to decide if Dunkin' is right for you.