Terrible Executive Leadership & Revolving Door of employees - Client Services Representative Employee Review

None except you may have flexibility in work timings if your lead it good

Where do I begin? 1. Forcing people to come to the office even though they could see work was going on at home 2. Poor leadership and no guidance or training for the team. 3. Pay is so less compared to the market 4. Benefits don't kick in until probation is over 5. No remote working budget 6. No idea on the bonus structure its like a HUGE secret 7. No growth for the people on the lower levels how ever people with 0 knowledge as VPS and AVPS 8. No one has any time on their calendars to help and guide you 9. People come and leave in 3 months , alarming 10. Diversity is a word they only know how to use but what it means, they have no CLUE

strong exposure to Canadian payments and you will learn quickly if you are self-driven.

- accountability not consistent. 5+ yr employees don’t seem to be held to the same performance standards as others - feedback culture needs serious work, many times you may hear concerns from peers before your manager addresses them directly. Why is my performance being discussed with my peers? - mid-to-senior leaders need to be more hands-on in building a healthy team culture - HR has grown, but processes seem to have gotten worse. little visible change in employee experience