Marketing department appears to be a clash of personalities at the management level - Brand Associate 1Password Employee Review

1.0
8 Jun 2023
Recommend
CEO approval
Business outlook

Pros

- Fully remote company - Amazing product, great design, good impact, helps people - Effort made by the company to have robust benefits for all employees - Lots of forward momentum and growth at present - Almost everyone I worked with on the staff / support during my years at the company was great

Cons

Lots of turnover at the company. People very suddenly "gone" without any notice. At first I thought this was just due to the high commitment to privacy in terms of company values. Having spoken with several former 1Password employees.. many people that I consider caring, personable team players that were highly effective in their roles being fired without valid reasons. Stories of PiPs given where there is "no chance" that the employee will be able to follow the plan and keep their role. After leaving the company, this phenomenon of staff just ghosting with no announcements seemed more ominous. From what I could notice this seemed to happen to a lot of folks falling into the DEIB space (though I may just have personally been more connected to folks in that group, consider that report anecdotal) Lots of turnover in upper management.. CMO changes and total swings in strategy. Overall I couldn't recommend trusting management or HR, especially in the marketing department. I trusted the process, reported to HR that I was feeling unreasonably pressured and gaslighted by my manager, then was let go days later despite never have received a warning for job performance or a negative performance review.

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1Password Response
3y
Hi there, Thanks for taking the time to share both your feedback and concerns here. We appreciate your honesty. We're committed to putting people first, so please do connect with the People team if you'd like to continue the conversation or share more feedback. - The People Team

Explore other reviews about 1Password

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Awesome founders when they were involved in the day-to-day - Great benefits

Cons

- Lost a lot of what made this place special during the scale up from 100-1000 employees - Hired a ton of outside leadership which ultimately resulted in a culture shift and many of the people who worked there the longest leaving

1
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1Password Response
1mo
Hi there, Thank you for taking the time to share your experience and feedback about our culture. Take care, – The People Team
3.0
7 Mar 2026
Recommend
CEO approval
Business outlook

Pros

* Flexible working arrangements and quite a bit of autonomy. * A genuinely supportive manager and a collaborative, positive team environment. * Competitive pay for the role and responsibilities.

Cons

In recent years the company has shifted in a direction that feels very different from the organisation I originally joined. * There is a strong emphasis on a “high performance culture”, but there is limited structure or support in place to help employees develop the skills needed to meet those expectations. * Career progression and compensation increases can feel closely tied to visibility rather than the quality or impact of the work itself. * The company is moving away from its fully remote approach. In-person events that were once optional are now mandatory, even for teams that may not directly benefit from them. The locations chosen do not always appear to consider the needs or circumstances of a globally distributed workforce, and employees are now required to go through formal accommodation processes simply to avoid international travel due to health or safety concerns.

12
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1Password Response
3mo
Hi there, Thank you for taking the time to share your experience. We're glad to hear about the aspects you're finding supportive, and we appreciate your feedback as we continue to evolve our culture and support our team members. If you'd like to chat further, please know we're always open to hearing more. – The People Team
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