1Password Is No Longer the Company It Once Was - Sales 1Password Employee Review

1.0
8 Apr 2025
Recommend
CEO approval
Business outlook

Pros

You get a free 1Password account

Cons

Leadership seems to be struggling. There's a lot of micromanaging but very little real support or direction. You're expected to meet nearly impossible sales targets with hardly any help, and when you don’t hit those targets (which happens a lot), you get blamed instead of getting the help you need. Most people aren't making money — even the top performers are having a tough time. The pressure is non-stop, and it’s just not sustainable. The way the company is set up feels unfair. Some people get more opportunities and support, while others are stuck working on less promising leads. This creates a sense of imbalance, making it harder for people outside the "inner circle" to grow or get the recognition they deserve. It feels like teamwork is not as strong as it should be. Morale across the company is at an all-time low. There have been several rounds of layoffs, sudden changes to the organization, and a complete lack of transparency. The culture, which once felt welcoming and inclusive, now feels toxic, anxious, and divided. To make things worse, feedback is ignored. Leadership asks for input but then goes ahead and does the opposite. There's no real listening — just decisions made at the top that don’t reflect what the people doing the work are seeing or experiencing.

Explore other reviews about 1Password

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Awesome founders when they were involved in the day-to-day - Great benefits

Cons

- Lost a lot of what made this place special during the scale up from 100-1000 employees - Hired a ton of outside leadership which ultimately resulted in a culture shift and many of the people who worked there the longest leaving

1
avatar
1Password Response
1mo
Hi there, Thank you for taking the time to share your experience and feedback about our culture. Take care, – The People Team
3.0
7 Mar 2026
Recommend
CEO approval
Business outlook

Pros

* Flexible working arrangements and quite a bit of autonomy. * A genuinely supportive manager and a collaborative, positive team environment. * Competitive pay for the role and responsibilities.

Cons

In recent years the company has shifted in a direction that feels very different from the organisation I originally joined. * There is a strong emphasis on a “high performance culture”, but there is limited structure or support in place to help employees develop the skills needed to meet those expectations. * Career progression and compensation increases can feel closely tied to visibility rather than the quality or impact of the work itself. * The company is moving away from its fully remote approach. In-person events that were once optional are now mandatory, even for teams that may not directly benefit from them. The locations chosen do not always appear to consider the needs or circumstances of a globally distributed workforce, and employees are now required to go through formal accommodation processes simply to avoid international travel due to health or safety concerns.

12
avatar
1Password Response
3mo
Hi there, Thank you for taking the time to share your experience. We're glad to hear about the aspects you're finding supportive, and we appreciate your feedback as we continue to evolve our culture and support our team members. If you'd like to chat further, please know we're always open to hearing more. – The People Team
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