30 people to change a lightbulb, so to speak - Anonymous employee AARP Employee Review

3.0
5 Aug 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work life balance can be ok, deep pockets are there when needed for financing projects, you are working for a real reason and cause, it's a big name in the DC work circle, location is ok in penn quarter

Cons

Put on a happy face and ignore this place is a disorganized management mess, go spend most of your time doing everything but the reason you were hired for. Problems arise and much time is spent 'training', or 'surveys, or meetings to discuss the discussions that were discussed in last years discussions. Perception is more important than actual quality of work. Huge initiatives come and go (flavor of the month) along with massive wads of money. 5 managers talking about what to do while 2 people are around to actual DO the work. Too much middle management and channels to go through to get one thing through, multiple levels of approvals not needed for most things

Explore other reviews about AARP

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

great benefits even for interns like free lunch, reimbursed parking, hybrid work. good opportunities to network, hone your skills, and potentially get a permanent role within the organization.

Cons

long onboarding. lots of hr training.

2.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

benefits are strong - pension, vacation, sick, caregiving work life balance is generally good

Cons

AARP suffers from a serious toxic work culture, particularly in the IT and Digital Transformation departments. Leadership is atrocious. People leading the 2 key technology functions for the business are incompetent and ego maniacs. Both departments are extremely toxic with burned out employees and contractors. Money gets wasted in the extreme due to these factors. Constant signal switching on projects and priorities. Everyone you work with is unhappy. Bullying and retaliation are common. Avoid these departments in particular, but the whole organization is top heavy, with terrible leadership all around. Still there are some great and talented people, but it's not the norm, and senior leadership is wrought with incompetence and arrogance. The organization flails around endlessly, and blows money with no discipline or rigor to their work and methods. Think someone is juicing the Glassdoor numbers with people saying the place is great. No opportunity for growth. The organization tries to do good work, and does in many ways, but it's so poorly run that it severely hampers its potential.

4
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