Is a Shame - Core Commercial Sales Representative ADT Employee Review

3.0
16 Jul 2011
Recommend
CEO approval
Business outlook

Pros

Benefits are good, you can transfer almost anywhere after one year. Has a great reputation, gets you in the door.

Cons

The internal workings hurt the Sales force. I have never worked in a company that treats the Sales force like step children. The base salary is insane for the amount of work you have to put in to get anywhere near Quota. The Sales force has to design the system, make the floorplan, collect the money, make sure the equipment is ordered in a timely manner, make sure installation goes there in a timely manner. Deal with all customer issues, work on 6 different systems to create the job. And when you have time, sell new business.

Explore other reviews about ADT

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing Culture Great Benefits Package Multiple work locations including Work From Home

Cons

Call Center environment isn't for everyone Attendance policy is strict Work shifts may not be your first preference

4.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good company to work for, huge customer base and big brand that sells itself. They pay well when you get deals signed. You get a lot of freedom when you perform well

Cons

Pay is full commission. It’s a lot of self hunting and prospecting, Not a big deal but that’s a deal breaker for some. A lot of the job you learn as you go, you’ll start to get familiar with the equipment and the sales process. When you don’t perform you will be micromanaged. Company does not like to “fire” so they will ride you to help you get on. Track if you’re not making quota.

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