Not a bad place if you're there for the right reasons - Anonymous employee ADT Employee Review

4.0
14 Sept 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lots of Vacation TIme/ Can take a day off no questions asked Good Benefits Easy to move around promotion wise as long as you meet your goals Very secure company, hasnt laid off in years Job Security Open Door Policy, you can go straight to upper management if your manager wont handle your problem They are trying to improve employee appreciation Promotes from within Tuition Reimbursement Diversity Dress code has relaxed more in the last year Paid training to begin working at company

Cons

The building is very old and cubicles need some serious updating The air ducts have never been cleaned in over 5 years. Needs new chairs, lots of employees have back and neck pains They fire the good people and keep the riffraff / favoritism Some managers are extremely numbers driven and will deny breaks if theres to many calls holding QA requirements aren't realistic Not a good place to work if you don't like people Depending on the dept the job can be extremely stressful Management/Corp Level is really out of touch with what the front line employees deal with daily

Explore other reviews about ADT

5.0
15 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Very hands on and will do everything to help you succedd

Cons

metrics are annoying to deal with sometimes

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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