The environment is NOT professional, and I feel that the company hires anybody to work there. - Field Support ADT Employee Review

5.0
25 Sept 2011
Recommend
CEO approval
Business outlook

Pros

Hiring process is really QUICK, if you get a call for an face-to-face interview, considered yourself hired. because ADT wont waste there time interviewing you if they didn't want to hire you after reviewing your resume. The management team is AWESOME.. Benefits are great.. 401k is great..

Cons

The environment SUCKS! People come to work looking like they climbed out of bed and into there vehicle. The point system is horrible -You have to know when your going to be sick so that you can let them know days ahead of time. Under-paid for the amount of hats you have to wear in your position. The systems are ancient and locks up ALL the time which makes the call longer.

Explore other reviews about ADT

5.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and love my managers

Cons

Nothing the work is easy and great

4.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good company to work for, huge customer base and big brand that sells itself. They pay well when you get deals signed. You get a lot of freedom when you perform well

Cons

Pay is full commission. It’s a lot of self hunting and prospecting, Not a big deal but that’s a deal breaker for some. A lot of the job you learn as you go, you’ll start to get familiar with the equipment and the sales process. When you don’t perform you will be micromanaged. Company does not like to “fire” so they will ride you to help you get on. Track if you’re not making quota.

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