It's probably very different now - Specialist ADT Employee Review

2.0
27 Feb 2019
Recommend
CEO approval
Business outlook

Pros

At the time I was there, it was before the company that acquired. At that time it was a pretty good place to work, good benefits and pretty good pay. I think things are very different now that they've been acquired. From what I hear, there's now no work/life balance and everyone is responsible for way more in their position.

Cons

At the time I was there, it was difficult to move up unless you had a certain amount of time int he position OR you were politically favored by the C Suite. Now, from what I hear, they're short staffed and give promotions with little raise to appease people who are being asked to take on the role of 3 or 4 former team members.

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ADT Response
7y
We appreciate your review. At ADT, we strive to ensure all employees have the necessary tools to succeed, including a balanced work-life environment. We challenge our colleagues at every step in their career and provide them with the necessary tools to grow, succeed, and reach personal and professional goals.

Explore other reviews about ADT

5.0
5 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great time management, great schedule. Opportunity to make LIFE CHANGING compensation! Great pay structure!

Cons

N/A nothing to speak on.

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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