Micromanagement galore is the name of the game! - Sales Manager ADT Employee Review

2.0
31 Oct 2013
Recommend
CEO approval
Business outlook

Pros

Promotions from within are frequent

Cons

There is a reason ADT was recently ranked the 6th worst company to work for. Micromanagement is the name of the game. ADT claims "customer service obsessed." ummmm not so much! Operations and sales cannot get along. The compensation metrics for operations directly causes conflict and dissention with sales. Re-organization occurs every 1-2 years because nothing they try works.

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5.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance People Trust

Cons

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5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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