Typical revolving door sales culture. - Small Business Sales Representative ADT Employee Review

1.0
25 Jul 2014
Recommend
CEO approval
Business outlook

Pros

Decent starting salary. Decent bonus program for high volume sales. Quality sales training program.

Cons

Manager demand sales even when customer only wants info or price comparison. High turnover rate. Lots of paperwork which needs to be filled out perfectly, otherwise you will get attitude from data entry and process is stalled. Constant harassment from management making sure you are working. Product isn't as good as advertised. Installers can screw up the install, costing you a sale. Lots of driving to meet potential customers.

Explore other reviews about ADT

5.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and love my managers

Cons

Nothing the work is easy and great

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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