Decent company, but employees are a dime a dozen - Custom Homes Sales Representative ADT Employee Review

2.0
18 Nov 2014
Recommend
CEO approval
Business outlook

Pros

After 8 years doing outside sales for the residential market, I've seen a lot. The management team is very alert to what is going on, they coach, provide literature, and materials needed. Auto allowance is provided, medical as well as a 401k. $7500 for schooling a year

Cons

Promoting employees from within seldom happens. They look for outside people to bring in to "shake things up." Constant pressure to make increased numbers on sales. $70 pay a day for vacation time. Company values the top 5% of sales people, but rest are replaceable and its made clear. Promises new employees 50k min starting, but its hard to make especially new to this industry

Explore other reviews about ADT

5.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and love my managers

Cons

Nothing the work is easy and great

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

See reviews by: Helpful|Rating|Date|All