Good Company, Needs Help - Inside Sales Representative ADT Employee Review

3.0
17 Mar 2025
Recommend
CEO approval
Business outlook

Pros

ADT has decent work opportunities with good benefits and supportive management. It pays fairly well, too.

Cons

Management will sometimes make arbitrary decisions ("What do you mean the supporting vendors were not paid? So we have to lay off 1/2 the division because the computer messed up?) or make it appear their decisions were made up as they were going along. Division friction is constant, and NOBODY in upper management does anything about it.

Explore other reviews about ADT

5.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance People Trust

Cons

Mid pay Highly agile company can create lots of necessary changes

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I've worked for the company for 40+ years, I'm treated with respect and my efforts are recognized by my Director and other ADT leaders. They give me the autonomy to manage my department and value my experience and insight. They offer a solid benefits package. ADT leads by example with their cultural markers and ensures that rules and laws are followed. I love the collaboration I have with our other departments.

Cons

Obviously, we all want more money, especially given the prices of everything, it's always nice to make more money, but I've checked the compensation and benefits in similar positions outside of ADT and I feel ADT is paying a fair wage and when I factor in the benefits package, they are above average in overall compensation.

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