Cut the legs off from the employees, And except us to run!! - Territory Sales Representative ADT Employee Review

1.0
29 May 2025
Recommend
CEO approval
Business outlook

Pros

Used to be a good commission structure, great bonuses. Total sales & self generated sales!!

Cons

Lack of appointments, Our own customer service trying to sale your appointments before you get to the homeowner! Commission only! You drive your own car, pay your own gas, and tolls. Basically, working as a small business owner. Now you are forced to find your own business (Sg's) to make most of your Money. The appointment is shut off for the most part!! This company sucks now for sales people!! WENT FROM LIKE 25 COMPANY APPOINTMENTS EVERY MONTH AND NOW IT'S LIKE 5!!

Explore other reviews about ADT

5.0
5 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great time management, great schedule. Opportunity to make LIFE CHANGING compensation! Great pay structure!

Cons

N/A nothing to speak on.

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Pros I truly enjoy working at ADT. I have the flexibility of a hybrid schedule, which allows for a great work-life balance. The company offers generous PTO, and more importantly, actively encourages employees to take the time they need to recharge. There’s also a strong sense of job security. ADT is consistently growing, and the steady flow of new hire classes reflects that stability. In my role, I get the opportunity not only to help people start their careers, but also to coach and support agents as they grow professionally and personally. Seeing that development firsthand is incredibly rewarding. On top of that, I work with an amazing team. The people here are supportive, collaborative, and genuinely care about each other’s success, which makes a huge difference in the day-to-day experience.

Cons

While compensation is generally competitive, I would love to see more opportunities for performance-based bonuses to help employees further grow their savings and feel rewarded for their contributions. Additionally, there is some opportunity for improvement in how the building facilities are managed to enhance the overall workplace environment.

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