Poor Management - Team Leader AMS Employee Review

2.0
19 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Good colleagues and support from wider network of colleagues

Cons

Poor management. Managers who use your one to one to talk solely about themselves and not the employees career and progression plan. Listening to manager droning on about themselves for hours while pretending to be interested is unreasonable. The manager coming out with far right conspiracy theories and racist tropes is disgusting. There is no way to escalate this without fear of reprisals from Director level who tell you to keep it to yourself Constant jeopardy of being made redundant when the client decides to reduce or cancel contracts. No opportunity for development. Its a culture of who you know for development. Lack of care to employees. Its all about the bottom line Managers are lazy and are never available to employees for work purposes. The managers are a gang and are fake in their approach to staff lay offs. Flexible working isn't as good as it sounds for employees unless you're a senior manager who has a facade of working The company is awful in the last few years with good people leaving and dead wood remaining

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AMS Response
7mo
Thank you for taking the time to share your perspective. We’re sorry to hear that this has been your experience at AMS. Some of the concerns raised in your review are serious and not reflective of the values or culture we strive to build. We do not tolerate discriminatory behaviour or misconduct, and we are committed to providing a respectful, inclusive, and safe environment for everyone. If you would be open to continuing the conversation confidentially, we’d welcome the opportunity to hear more. You can reach me at Stephanie.Gillingham@weareams.com

Explore other reviews about AMS

5.0
19 Feb 2026
Recommend
CEO approval
Business outlook

Pros

AMS has great culture, they care about the people who work at the company.

Cons

Client relationships can be difficult

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AMS Response
3mo
Thank you for sharing your experience. It’s great to hear our culture and the care we show for our people have made a positive impact. That sense of support and connection across teams is something we work hard to nurture every day. We also recognize that client relationships can be complex at times. Supporting our teams to navigate those environments with confidence and collaboration remains an important focus for us. We appreciate your feedback and your contribution to AMS.
1.0
27 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible and remote working Great company but with the right leadership

Cons

Since the leadership change last year, the culture within AMS has deteriorated significantly. The new CDTO’s approach has created an environment that feels increasingly toxic and unsustainable for many employees. There is a strong sense that every problem is expected to be solved—or sidelined—by AI, often without realistic planning, sufficient resources, or input from the teams actually responsible for execution. This has led to confusion, constant shifting priorities, and a lack of meaningful support for getting work done effectively. At the same time, workloads have increased to an unsustainable level. Expectations continue to rise, but without additional resources or clear prioritization. Many teams are stretched thin, juggling multiple high-pressure initiatives with tight deadlines, which only adds to the stress and makes it difficult to maintain quality or balance. More concerning is the leadership style. Communication often feels driven by pressure and fear rather than clarity or collaboration. Many employees feel they are operating under constant scrutiny, which has contributed to widespread stress, anxiety, and low morale across the department. It’s becoming common to hear colleagues express reluctance to come into work, not because of the workload itself, but because of the atmosphere.

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