Depends on the Account you are Profiled For - Team Lead AMS Employee Review

Everyone's experience will be different based on the account that you are profiled in. And unfortunately, I was hired for one with high attrition rate and the previous people who stayed in my role never stayed for more than 6 months and I began to learn why as I stayed. I maintain my ground that I was hired for the role with a high chance of not succeeding with the way that the account handles training and feedback management. Process: -My team is in Sourcing. AMS does a segmented approach when it comes to the facets of Recruitment. As someone who came from something end-to-end, this is very desirable as you are just in charge of one thing as the admin and stakeholder management is done by other teams. But for the account that I was profiled to, more problems arise from this. -The team became order takers of the onshore recruitment team. We are unable to make our own judgment on the candidates who are qualified. We can’t outright reject candidates who are not suitable, and we get flagged for rejecting candidates even when based on our judgment they are not suitable - One of the SLAs is the ageing of the candidates or the amount of time that their application stays active. Given that we are not able to reject even the unqualified candidates on our own since we need to listen to our onshore counterparts, we are seldom able to hit this - Flags comes from different directions - your partner recruiters flag you, your manager flags you, your team lead and principals flag you – the onshore people, the higher managers, your manager, the supervisor supervising the other team and it just becomes too much of everything - Lack of communication between the onshore and offshore team. Onshore team would usually tell me that there are no concerns when it comes to the support of the team but then they will raise things to their manager Training: - There is a 2 week training for all new hires. While I understand that I will go through the same training as the associates do, there are no manuals or any training for the Team Lead specific reports and day-to-day that I need specifically for my role. I was able to raise this, and the other Team Lead is tasked to do so but most of the time, he is busy as well. - AMS would also be a very good company to work for since they have ad-hoc trainings and sessions that are either an upskill of what you are currently doing or sessions that will help in taking off stress. Unfortunately, the KPIs are not adjusted for these and in the long run, you just attend or finish them for compliance and just waiting for these sessions to end since you need to catch up with targets Manager and Leadership: - My manager is very paranoid who tends to make things worse when it comes to communicating things to the team. Sometimes a non-issue becomes a very big issue or a more complicated one with her intervention and how she says things • attendance in company events is not required but may be part of the indivual performance review • having an escalation from our onshore team, she immediately huddled the team and said things like we might lose our jobs which at that time and based on the context is a huge leap to say and just made the morale of my team plunge - I gave a heads up around May that my wife will get a sponsorship from an employer abroad and I will be her dependent in the VISA. But I gave an assurance that as long as I’m happy, I will not resign as my career locally was a priority at that time. Come August, one of the Principals shared that she is exploring and out of the blue, my manager messaged me on when will I go abroad even after giving my assurance that I won’t leave. It seems like she wants me to resign to keep that other employee. - This manager keeps cutting me off when interviewing candidates for the internal interviews that we conduct and would just parrot what I just said to the candidate that we are interviewing - There are 2 teams for the 2 countries that we support within the team. We balance the personnel that will be part of our team. My team is basically undermanned ever since I started as I only have 4 sourcers and the other team has more than 10. When tasked to transfer people from his team to mine, the other Team Lead would transfer people to my team who already has plans of resigning or bottom performers. The better quality hires are also put into this other team lead's team. I was in my 9th month when the good sourcers were profiled to my team - For a company that promotes understanding, the manager is not understanding. There was this technical report that I was tasked to do for the first time (involves advanced Excel functions to retrieve the data) and no one sat down with me to discuss this. I still did send the data with a disclaimer that this is how I got the numbers. She just replied that I should have known this already. - Passed my probationary period with AFIs that are not major and something that I can work on. Come September, we had a 1:1 conversation where she told me that I will be put in PIP. I challenged this PIP since in previous sessions, there were really no discussions that my performance is not on par that will put me in PIP. I broke down when she said this. The following day, she said that I will not be put in PIP anymore. Then the following day, she created a PIP file for me that includes every little AFI to work on and most are just nitpicky. I submitted my resignation the following Monday. - My salary when I entered the company was still an upgrade over my last one so that’s why I accepted the job, but I learned that it’s in the lower tier for my role. I was supposed to have a salary adjustment, but this was not anymore given because of the PIP. As a Team Lead, I can see the salary of my subordinates since I’m also evaluating them for their performance and salary adjustment. There was a time during my last month that my salary is lower than some of my subordinates. For a manager who preaches thinking forward everyday, this situation lacks it. - A part of me believes that there is an element of constructive dismissal that pushed me to just leave sooner. There was already another Team Lead to start with the team as an ‘additional’, my salary adjustment was put on hold, and I was put in PIP. Feedback as an Illusion: - While it’s great that there are surveys from the whole org and employees can write and tell their feedback, I believe that the whole thing is an illusion and what can be changed is largely dependent on the managers of the account. When we were discussing, the feedback of each team member, the other team leader laughed at one of the things that one the team members wrote