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      Airwallex

      Engaged employer

      Airwallex reviews

      Avoid- they don't understand the Australian market. - Business Development Manager Airwallex Employee Review

      1.0
      14 Dec 2019
      Business development manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Product is solid, particularly API which is market leading. Some great ideas and an admirable mission. Constant, positive press helping to get the brand out there. High growth overseas and a huge workforce there helping with product big fixes etc Free food in the kitchen. Made friends with others in the same wretched situation. Good vibe when senior management not around, some really cool people Some people in management trying extremely hard to do the right thing. Lots of money spent on a shiny new office.

      Cons

      The worst micromanagement, poor strategy and bad leadership have ever experienced in my 10+ year career. Spending tens of thousands a month on marketing on Facebook, Instagram and Reddit for a B2B FX service despite senior sales staff and Head of Marketing advising otherwise and showing alternative ways to get a better ROI. Egotistical senior management with no clue on operating in Australia and refusal to accept an opposing point of view. Focusing on the wrong things with customers. Extremely poor work-life balance- mandated 10 hour work day as standard in employment contract. Vague promise of optioned shares that may one day be worth something dangled as incentives in lieu of commission. Extremely high, unachievable targets with no support to reach them. Needing CFO approval to offer pricing in line with competition. Required to use personal phone for all business purposes. Good people in Management forced out or resign if they try and go against senior leadership Extremely high turnover (for good reason).

      avatar
      Airwallex Response
      6y
      Thank you for your review and your positive feedback around our product and the office environment. We appreciate your feedback and have shared this internally. We are concerned that some of the information you have provided here is incorrect, and if your role was as listed, it would not have been readily available to you e.g. Marketing strategy and budgeting allocations. We appreciate you taking the time to write a review but would ask that reviews remain factual as to be fair.

      Explore other reviews about Airwallex

      5.0
      27 Apr 2026
      Sales leader
      Recommend
      CEO approval
      Business outlook

      Pros

      1. Amazing product with strong fit in a handful of verticals 2. Team is top notch, brightest minds in fintech 3. A ton of room to grow, both for individuals and the company on the whole

      Cons

      1. Leadership is scattered throughout the world and has different priorities 2. Stop chasing the new shiny object and stick with what works and what got us here

      5.0
      24 Apr 2026
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Working at Airwallex has been an incredibly rewarding experience, especially as part of the sales team. The company is in a very strong growth phase, which makes it an exciting place to be. Over the past few years, Airwallex has scaled rapidly, processing hundreds of billions in payments annually. There are clear career progression opportunities if you perform. Leadership is supportive of internal mobility, and high performers are recognized and promoted. You’re surrounded by smart, driven colleagues who are collaborative and willing to help, which creates a motivating environment day to day.

      Cons

      Like most high-growth companies, things can move fast and change quickly, which may not suit everyone. There can be pressure to perform given the pace and ambition of the company.

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