Terrible CEO and leadership - Anonymous employee Airwallex Employee Review

1.0
23 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some nice people around but mostly toxic environment still

Cons

1. No care for employee well being 2. Ruthless culture with no second chances 3. Constant pressure and toxic environment 4. A lot of packaging and window dressing to paint a fake picture that masks the actual state of the company 5. CEO runs the company with no trust or empathy 6. Whoever is left at the company are basically his lap dogs who blindly follow out of fear

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Airwallex Response
8mo
Thank you for sharing your feedback. It's disheartening to hear that your experience didn't align with the supportive and safe culture we're committed to building. The concerns you have raised about well-being and trust in leadership are being taken seriously. We agree that constructive feedback is crucial, but it should never come at the expense of psychological safety. To that end, we're actively working with our leaders and managers to ensure they have the tools to lead with empathy and manage teams in a healthy way. One example of this is our "Elevate" program, a global development initiative that builds practical people-leadership skills in our managers. While we continuously work to improve our culture, we also want to remind current team members that confidential resources, including coaching and counselling, are available through our Employee Assistance Program. Your well-being remains our priority. We appreciate your valuable input.

Explore other reviews about Airwallex

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

1. Amazing product with strong fit in a handful of verticals 2. Team is top notch, brightest minds in fintech 3. A ton of room to grow, both for individuals and the company on the whole

Cons

1. Leadership is scattered throughout the world and has different priorities 2. Stop chasing the new shiny object and stick with what works and what got us here

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Working at Airwallex has been an incredibly rewarding experience, especially as part of the sales team. The company is in a very strong growth phase, which makes it an exciting place to be. Over the past few years, Airwallex has scaled rapidly, processing hundreds of billions in payments annually. There are clear career progression opportunities if you perform. Leadership is supportive of internal mobility, and high performers are recognized and promoted. You’re surrounded by smart, driven colleagues who are collaborative and willing to help, which creates a motivating environment day to day.

Cons

Like most high-growth companies, things can move fast and change quickly, which may not suit everyone. There can be pressure to perform given the pace and ambition of the company.

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