False information on packages not received - Anonymous employee Amazon Flex Employee Review

2.0
10 Jun 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good pay, flexible, fun environment

Cons

Amazon is one of those companies that has a really high turn over rate, they allow customers to report packages stolen when the app we use clearly shows were at the location and won't even allow you to deliver the next package unless your damn near at the persons door, we scan packages and now take pictures of packages through Amazon's app to prove we've delivered them.They don't do a theral investigation on where the packages could be and just takes the customers word. After so many of these packages not being delivered emails you eventually get deactivated.. How can anyone prevent this from happening and why are we held responsible when Amazon hasn't taking the necessary steps to investigate? To me it just seems like away to get rid of drivers.. Also some of the management staff in the warehouses are rude, disrespectful and treat you how they want!

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5.0
8 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good time slots available from time to time

Cons

Cant think of any right now

1.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Get to pick your own blocks

Cons

Driver support is not helpful at all. You call with a question or an issue and they talk over you and say you can call back if you want. They are not friendly they are rude and no help at all. They over talk you and dont listen to the issue. Also the workers at the station are just as rude. I had a question and one worker told me didnt you train on your phone for that. I was like are you serious you cant answer my question and he walked away. Granted it was my fisrt time at that particular work station.

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