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Amazon Web Services

Part of Amazon

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Incredible role with growth opportunities and a big scoop of acute anxiety - Cloud Support Engineer Amazon Web Services Employee Review

2.0
5 Dec 2022
Recommend
CEO approval
Business outlook

Pros

- Growth opportunities - Remote - Okay pay - Sense of accomplishment - Access to AWS Cloud services - Experience in troubleshooting - Sign on bonus - Helping people

Cons

- No sense of team - Daily anxiety to meet "numbers" - Your productivity is judged by these individualized goals/ "numbers" that can only be earned through team effort - Working on holidays if you are on the schedule - Lack of attention to employees suffering from mental struggles - Lack of communication between different departments - Work/life balance - Lack of diversity/inclusion in certain teams - Underwhelming training-to-work transition - New hires coming in and older hires leaving pretty much EVERYDAY! - Your "mentor" that is assigned to answer all your questions is probably going to be busy for the day, so you figure it out yourself. - Your team won't necessarily ever see your face, and vice versa.

Explore other reviews about Amazon Web Services

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great team when you have a manager and full team that works well and collaborates well. Stock is great. And you know when youre doing well, the pay increase is roughly the same as everyone else.

Cons

Low perks compared to other FAANG companies and most teams have high turn over

3.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

- Strong place to be early in your career as it provides valuable training and the brand recognition can create strong future opportunities. - Is great if you’re interested in what you’re doing/selling

Cons

- 5 days in office is not great for work/life balance - If your manager doesn’t like you, good luck! - 401k match is lower than most companies - Base salary compensation is weak compared to other big tech - Leveling/career progression is near impossible due to reorgs leading to a promotion “freeze” - Role can evolve over time in ways that may not align with original job expectations

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