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      America First Credit Union

      Engaged employer

      America First Credit Union reviews

      Good, with downsides - Member Service America First Credit Union Employee Review

      4.0
      7 Oct 2014
      Member service
      Recommend
      CEO approval
      Business outlook

      Pros

      -Great benefits and vacation leave. -Fairly flexible schedule for being a student. -Lots of opportunities for advancement. -Decent pay, but not great. -Good work-life balance. I've never worked more than 6 days in a row.

      Cons

      -If you are helping a member during your scheduled break, they refuse to reschedule it. You miss your break and have to be on the phone for 6 hours straight. -No tuition reimbursement -Consistently understaffed. There's not a single day I have worked where an email is sent out asking you to come in early or stay later.

      Explore other reviews about America First Credit Union

      5.0
      23 Apr 2026
      Loan officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Work/Life balance Great management support Great benefits Competitive pay

      Cons

      Large company that is harder to move up to in a department

      avatar
      America First Credit Union Response
      15h
      Thanks for your review! At AFCU, we believe in providing opportunities to our employees. Our robust training programs and our career path provide numerous ways for employees to learn and advance.
      2.0
      9 Jun 2026
      Member service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Fair career growth opportunities inside of company.

      Cons

      Management doesn’t communicate with employees or each-other.

      avatar
      America First Credit Union Response
      15h
      We appreciate your feedback! Because we believe that respect and understanding are vital to a healthy workplace, we do all we can to ensure a positive work environment for every employee. To facilitate that type of environment, we encourage open communication between employees, their coworkers, and managers.
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