Great pay and conditions, but poor leadership issues - Captain American Airlines Employee Review

4.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Excellent pay and working conditiond

Cons

Poor leadership; a lot of the company seems to be on autopilot, with frontline employees not empowered to make independent decisions.

Explore other reviews about American Airlines

5.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Mgmt is supportive. Co-workers are great. Benefits great.

Cons

Pay could be higher for the hours

4.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

People, 401k match, flight benefits

Cons

Low Pay for Tech, flight benefits for standby are now harder to use. Lots of offshoring. Company does not seem to know where to go. Lowest of the totem pole for airlines.

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