great perks and flexibility - Reservations Agent American Airlines Employee Review

5.0
30 Dec 2024
Recommend
CEO approval
Business outlook

Pros

Can travel free domestically and just pay tax on international. Large pool of fellow agents to swap or give away shifts when you need time off.

Cons

Everyone bids seasonally on work shifts based on seniority so new hires should expect to work weekends.

Explore other reviews about American Airlines

5.0
4 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great working with people from all over the

Cons

Management can sometimes take things personal

3.0
4 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Flight benefits and scale of data will be helpful in improving our problem-solving skills at scale.

Cons

Low salary and slow promotions and very demanding work.

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