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      American Airlines

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      American Airlines reviews

      Its what you make of it . - Customer Service Representative American Airlines Employee Review

      3.0
      12 Jul 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Fast paced exciting . Chatting with passengers on there travels. Constantly doing different tasks from counter to gates to aircraft. Solving, helping . Fun coworkers that make the job easy and fun.. Flights perks ! Being part of a global brand and representing them .

      Cons

      Delays, upset passengers. Fluctuating schedule between day and nights . Inconsistent management. Co workers who refuse to assist .

      Explore other reviews about American Airlines

      5.0
      4 Jul 2026
      Ramp agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great working with people from all over the

      Cons

      Management can sometimes take things personal

      3.0
      4 Jul 2026
      Developer
      Recommend
      CEO approval
      Business outlook

      Pros

      Flight benefits and scale of data will be helpful in improving our problem-solving skills at scale.

      Cons

      Low salary and slow promotions and very demanding work.

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