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American Income Life

Part of Globe Life

Engaged employer

Deceptive practices from beginning to end!!!!! Read the TRUTH about RIVERSIDE,CA here! - Agent American Income Life Employee Review

1.0
29 Oct 2013
Recommend
CEO approval
Business outlook

Pros

I networked with other dissatisfied employees to find my new job!! Made a few friends.

Cons

The hoax starts from the first phone call or email. The job description says you will contact UNION MEMBERS that have replied to a letter offering them "NO COST BENEFITS" and offer them Supplemental benefits. It's a nice way of saying they've lied to Union Members via correspondence, will then follow up with a misleading phone call and set a deceptive appointment where they will offer you worthless benefits in hope of selling you insurance at the end. Oh! Not to mention that they will HARASS you to give them the name and phone number of everybody you know to offer them the same, Garbage benefits! If you want to keep you friends and family, DO NOT DO THIS! First of all, it's not a Recruiter or Human Resource Personnel that contacts you. It's probably a 20 year old, part-time receptionist (making minimum wage) with access to CareerBuilder and Monster.com. She lies and represents herself as Human Resources and sets up an interview. Once there, they show you the videos of the top-performing agents in the country and all their wealth and tell you they've been with the company for 8 months or less! Complete LIES, people!!! While there are opportunities to make some money, you'd have to make a deal with the devil and not be able to look yourself in the mirror any longer to achieve any success. After the group interview, if you're gullible enough to fill out an application, a "manager" will call you in a few hours and tell you "they saw something" and want to offer a final interview. Once again, complete B.S! Everybody who shows up gets hired. There's no filter. The final interview consists of a handshake and empty promises of training and mentoring. Unfortunately, honest, hardworking, displaced people are looking for a real opportunity and fall prey to these misleading practices. This is just the "tip of the iceberg" as far as deceptive and misleading practices go. It get's much worse once you go to training. Once in training, they tell you be as vague as possible in your appointment setting. You're asked to contact Union Members, lie about the reason for the meeting, tell them that the Child-Safe Kits are registered with Police Departments and Schools (they are not!) and then give a bogus sales presentation for Final Expense insurance (which is basic WHOLE LIFE) You are instructed to only offer product specifics "if asked!" WHY??? Because the products themselves are inferior to industry standards, high-priced and not what they seem. The so-called "Income Protection" and "Mortgage Insurance" is Accidental-Only insurance, so your beneficiary is out of luck if you die of natural causes. However, the AIL agents offer it as Term and NEVER mention that it's all Accidental-Only. If you get this far, this is where the skepticism of the job sets in (if you still have a conscience and a soul). Why are union members so hostile on the phone? Why is everyone so reluctant to set an appointment? Why aren't people home when they said they would be? It's because they've been called 50 or more times, are a referral from someone that warned them not to answer the phone or have suffered through the process before. Either way, you're wasting your precious time, precious gas, time away from home and like me, paying a baby sitter for NOTHING! When you can't make an appointment, they have you "Hot Knock" which means show up unexpected, at their door. If you're lucky (and I mean lucky!) enough to make a sale, the commissions are sadly below industry average. Insurance sales pay an advance commission equal to 100% of the annual premium payments. Meaning, if you sell a $100 per month policy ($100 x 12 months = $1200 annual premium), you should earn $1200 pay. American Income Life pays you 40% instead of 100% and THEN... deducts another 25% from that amount for your residuals in 10 years from now. So, for the same $100 per month policy you will receive $360 instead of $1200. So, where does the rest go??? You got it! In your manager's pocket, in his manager's pocket and so on. BTW, they want you to work 6 days a week and make 5 (imaginary) appointments a day. Monday and Thursdays are the "Office days" where you arrive at 11am, have a 15 minute meeting and then are told to go to lunch and come back at 2pm for telemarketing. Nobody is home from 2pm-6pm so What the heck are we doing in the office at 11am???? Wasting that precious time, gas and baby sitting money. Do yourself a favor and stay away, please. There are plenty of commission-based jobs that offer real opportunities and don't require you to enter into any misleading or deceptive practices. The Department of Insurance will be quick to revoke your license, apply fines and you can be held liable for monetary damages in civil cases in the event of a consumer complaint. Shame on AMERICAN INCOME LIFE.

Explore other reviews about American Income Life

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

I love this company. I am part of a fabulous team.

Cons

None this is a great company

avatar
American Income Life Response
4w
Thank you for your feedback. We're glad you're enjoying the supportive culture, flexible schedule, and the opportunity to make a generous living while offering valuable financial protection to working families. With a persistent work ethic, this career can be extremely rewarding. Best wishes for future success at American Income Life.
4.0
2 Sept 2014
Recommend
CEO approval
Business outlook

Pros

So many pros here....let's start with: 1) Freedom & flexibility- the ability to be an independent contractor (1099 associate) who can set their own hours, work pace, and income level. 2) Preparation for the future- It is also nice that you can utilize AIL to gain valuable knowledge about sales, marketing, business development, communications and almost any other valuable skill/trait you would normally acquire in a university/college setting before setting out into the professional world. AIL is a great place for people to develop a solid core for what may lie ahead in their future for what they ultimately want to do for the rest of their lives. 3) A fully-vested, Union-protected 10-year renewal plan makes achieving whatever you want to do in life possible- whether it is starting your own business or a non-profit, without taking out huge small business loans. Work hard now- enjoy the financial benefits for the rest of your life. 4) The socialization aspect: from policyholders to co-workers to the random person that opens up the door to you on a daily basis there is never a boring day @ AIL. In short, we get paid to drive, talk, and help educate people on how to be financially literate when it comes to insurance and savings. Also, we get invited to BBQ's, family functions, and many other cool events from our members. It is impossible to work @ AIL and not develop a strong social network as a result of working here! 5) The opportunity to be given recognition and additional responsibilities based on your own results, instead of on tenure or who you know 6) Legitimate 6-figure income reality...I've personally only had 1 year under $100,000 and I took a ton of time off that year. I had never made more than 50,000 per year working 60-70 hours per week in retail prior to AIL. 7) Good Senior Leadership/Mentors: although rare, this company truly some fantastic individuals sitting in high-profile & decision-making positions within the company...many of whom truly live the company's mottos and operating principles to the 'T' 8) Ability to rebound quickly in a financial crisis- whether it happens directly or indirectly to you there a very few professional opportunities where you can go make an extra 10K or so the following month, even if you are not a manager. While money is the root of all evil, it can also help you do great by and support those around when times get tough. As long as someone focuses on the beneficial aspects of the monetary opportunity at AIL they will be in a good place. 9) Running your own business- as long as you are showing results and growth, you can run your own office(s) with nearly absolute autonomy. But, unlike running your own traditional business, you have the support of a Fortune 700 company and its senior leaders when you need it. It's the best of both world's really.

Cons

NOTE: Every individual AIL office is franchised and no two are exactly alike in nature...just like a fast-food chain or multiple-location gym. Depending on your SGA (AIL franchise-owner), RGA, MGA, and other upline managers, you may have the above-mentioned freedom & financial opportunities inhibited by several factors including: 1) Micromanagement- many managers treat their associates like W-2 employees in their daily interactions with them and should be reminded of the 6-Point Test for Independent Contractors to help them develop a working relationship that is more true to the nature of their contract. Recommend to do something, but not require them to do something. Small but huge difference between the two. 2) Too heavy of a focus on the scripts- teach your associates the script and it's key components but don't hold back their creativity and interpretation of the presentation- remember, you hired them because they were intelligent beings (I hope)...not script-reciting robots. 3) Mandatory Meetings- yikes, this is a huge legal volcano waiting to bury the SGA's of this company. Recommend attendance and explain why it is important associates are there...and leave it at that. 4) Lack of accountability from senior management- remember, you are not infallible...quit making promises you can't back up and if you fail to uphold your end of the bargain, make it right in whatever way possible! 5) Buddy-buddy system- depending on the SGA, many are very cliquey and develop too tight of an inner-circle where the general attitude becomes very akin to a fanatic cult. Stay true to your standards and guidelines, not to who challenges you the least and edifies the very ground you walk on 6) Chargebacks and selective underwriting- you may actually owe the money back to the company if you submit a policy that does not get issued due to health, even though sometimes the insured met the underwriting guidelines of the field guide you were issued. AIL also does not like to underwrite large policies for some reason. 7) Too many traps in the bonus system- many times as a senior manager I have not earned the bonuses I projected on earning because of the several pitfalls in the bonus system, such as the quality of the downline manager (the manager you are supervising), the fact that your downline managers did not code enough new associates (even though you might have) 8) The Peter-principle- associates are promoted to management positions to rapidly in many SGAships across AIL so they never get a chance to fully grow into their previous role and end up failing miserably at everything. Give junior associates more time to hone their skills before throwing the next task(s) at them. If you want to grow so bad, go do it yourself and stop forcing others to take on your responsibilities.

2230
avatar
American Income Life Response
8y
Thank you for your thorough review of the AIL opportunity. We appreciate you taking the time to help others understand the uniqueness of our Independent Agent position. We enjoy seeing our agents succeed and know that hard work and dedication is a staple of a successful AIL agent. We thank you for being a part of our AIL family!
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