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American Red Cross

Is this your company?

Great organization, but beware - Anonymous employee American Red Cross Employee Review

3.0
10 Mar 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Red Cross does a good thing for the community. I have volunteered in the past and know many people who are employed. Volunteers do give a lot with little feedback on a good job.

Cons

The leaders make very good salaries (know where some live), but the worker bee's get told to do more and there is not money for raises. You can work very long hours with no breaks which in turns makes the people grumpy and it shows to the people they are helping. Turn over is high.

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American Red Cross Response
12y
Thank you for your comments. We love hearing our employees' and volunteers’ praise for our mission. Like you, we agree that we could not be a successful organization without the dedication and service of our volunteers, as well as our employees. We appreciate your concerns about salary and work/life balance, and certainly agree that ongoing encouragement and support of our staff and volunteers is vital. We report all of our Glassdoor feedback to our leadership team to consider as they evaluate ways to make our organization a better place to work. We appreciate your taking the time to leave a review.

Explore other reviews about American Red Cross

5.0
30 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great humanitarian mission, non profit

Cons

None, great place to work

1
2.0
15 Mar 2026
Recommend
CEO approval
Business outlook

Pros

You feel connected to a larger mission, and go to bed knowing you did good work. Most of the volunteers are amazing people. The job is a good stepping stone to other disaster management jobs elsewhere. PTO policy is generous and Healthcare is decent.

Cons

You are INCREDIBLY overworked and GROSSLY underpaid. You get zero work-life balance. Even when you're not on call, you'll still get tons of calls from volunteers with questions and concerns. If a volunteer is unavailable to respond to a fire call or tend to any other responsibility day or night, you're on deck. You're salaried, so there's no overtime pay. Your pay barely covers the basic cost of living in today's economy ($40k-$50k). Diversity is bottom heavy, meaning there are lots of employees of color in entry level or lower management roles, but beyond that there's a steep drop off. Most of the volunteers are great, but the Red Cross is so desperate to keep them, that poor behavior and language (racist/sexist/phobic) is not properly disciplined or responded to, if at all. Employee retention is poor, especially in the Disaster Specialist role, because they burn you out so quickly without decent pay.

2
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