Apply here if you want to spend 40 hrs/week in a tiny cubicle - Sales Representative Amica Insurance Employee Review

1.0
24 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Its a paycheck and benefits. But you get those things anywhere.

Cons

If you're reading these reviews to see if Amica would be a good fit for you, make sure you sort to see the most recent reviews. Look at the sheer number of negative reviews in the last year. Amica responds to every review with some canned answer about how they listen to their employees, but clearly they don't. AMICA DOES NOT LISTEN TO EMPLOYEES. We have stated time and time again that we want to work from home, but Amica has forced us all back into the office. Why? Because of culture we're told. What culture? The culture where entire groups of employees are allowed to work from home because Amica no longer wants to pay rent in that location, but the rest of us have to sit in tiny cubicles all day? The culture where we get to see senior management one time every three years, and they did this year's meeting REMOTELY?! So we have to be here in the office, but they don't? What a joke. So many employees have already left, many more are currently looking, and lo and behold, Amica can't hire anybody to replace those who left.

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Amica Insurance Response
4y
We appreciate your feedback and understand that some of our employees are looking for more flexibility. We continue to have discussions about the best approach for Amica and our employees. Please be assured that your feedback is being heard.

Explore other reviews about Amica Insurance

5.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Full of great people, nice area.

Cons

No cons or complaints to report.

3.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Nearly all remote work for most (some are 100% remote). Some still hybrid if you are unfortunate to live close to a branch. They try to keep work life balance there for you. Most management (some do not) actually care for you personally. For the industry, caseloads are manageable (still tough job).

Cons

They are slowly becoming more and more controlling in how you work. The new phone system that is coming in (Genesis) is "big brother" listening in and monitoring your day-to-day activities to make sure you are in fact working. NOT A GOOD FEELING! It started with front line staff and now they seem to be rolling it out to their tenured adjuster staff. They should let the fact that we are settling claims show for itself. They say it is "training." I say it is intrusive and fosters a feeling of mistrust. Can't wait to retire! I love what I do, but don't like the trend I am seeing and feeling.

1
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Amica Insurance Response
1w
Thank you for taking the time to share this feedback with us on Glassdoor. We’re happy to know that you love what you do, but we are sorry to hear you have some concerns. We’re focused on supporting our teams with training and consistency, while delivering the best experience for our customers. We’d appreciate the opportunity to discuss your comments with you in greater detail, and we’d like to schedule some time to speak with you. Could you please email us at employeefeedback@amica.com? Thank you.
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