Great place for young or inexperienced people to learn, not great for experienced professionals - Sr. Manager Amtrak Employee Review

2.0
20 Jul 2025
Recommend
CEO approval
Business outlook

Pros

-The benefits are pretty good, 401k match is phenominal. -Education reinbursement, student loan credit and Student loan forgiveness are all above industry standard. - Once you get into a positon that's a manager title, the bonuses are pretty decent. BUT, they are based on performance of many factors completely out of your control so it's a total gamble if you're going to get a bonus or not. - Amazing opportunity to learn the rail industry if you're willing. You can build a great long term career here off your experience, that can transfer into a consultant etc. later down the road. - RR Retirement is a major benefit.

Cons

-Executive leadership is, underwhelming. It's clear that no real leadership exists and that communication is poor between the groups. The current plan is to do everything without any sort of trade offs, which is unachieveable and compounds challanges. -Don't expect a decent raise, ever. The company holds fast to ~3% raises. Very few exceeds are given out above that, and even then it's marginally higher for most. The company also uses bands to evaluate your pay, and they "unofficially" like to keep everyone around the mid band. Meaning that you'll never make the top salary listed. BUT, they will hire people from the outside for more then the midband. It happens constantly. And then people leave or quiet quit. -There are so many online trainings required each year, it's kind of comical. It's just the same corperate nonsense over and over. I get it... but there are too many.

Explore other reviews about Amtrak

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, excellent culture and pension

Cons

Not enough opportunity for growth

1.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Great friends and Travel with plenty to see

Cons

The culture is horrible it’s a very demeaning please. They will fire you for anything. Harassment amongst employees and by management to their employees Is extremely high. I have a MBA degree and I still can not move above the customer service level. I’m a union member and you have to pay union dues to work a non management position. The union Reps work for Amtrak to so there is a conflict of interest. The union is TCU in which they defend the company 100x harder than they do their members. TCU is not organized very well. The pay is fairly well but after union dues in medical and taxes are withdrawn your net income makes it look like you are making at least 15 to 17 an hr. As far as Work culture at Amtrak it is fueled by many rumors and those rumors are more affluent then your resume .

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