Support Technician - Support Technician Applied Systems Employee Review

1.0
21 Aug 2015
Recommend
CEO approval
Business outlook

Pros

I really don't have many pros except after about a year, you are able to work from home but not too often

Cons

Where to begin...don't make a career out of working here, turn over rate will prove it's not worth it. The location sucks, benefits suck, management, not all suck but customer support management sucks. They treat you like a child, always looking over your shoulder. They show favoritism and that's the only way to move up in that department. They don't respect loyalty. If you are a favorite, they will give you more things to do other than stay on the phones constantly.

Explore other reviews about Applied Systems

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Well known within the space and lots of opportunities.

Cons

Certain sales roles are limiting

1.0
6 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The teammates that I worked with were generally really great. Decent opportunity for learning

Cons

The benefits were not great, 3 year vesting to get a 401k match, insurance was sub par, time off was below average. In addition to this the management team is having a lot of turnover along with getting rid of people systematically (or what feels targeted). This is following some acquisitions that could have been great but because the teams are all operating in silos with what feels like no cohesive direction from the senior leadership. The products that are being sold are very old feeling/looking with no real changes on the horizon. Pair this with high level executive leadership changes that are pointing to a potential sale of the company which likely will come with more changes and loss of employment.

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