Concierge Advisor/Customer Service Representative - Concierge Advisor Aritzia Employee Review

1.0
11 Apr 2023
Recommend
CEO approval
Business outlook

Pros

-Discount. But employees can’t receive refunds for their purchase just exchange or gift card.

Cons

-Some people were getting shifts below 3 hours which is illegal in Ontario
. -Your schedule is not guaranteed, may be no shifts per week. -You have to push yourself so hard to the point where you feel physically ill
. -Have to handle three live chats at once, impossible to meet the standards (respond in under 1 min, wrap up in 5 min). -Micromanaged, someone will send you a DM if you go over your time limit.
 -Favoritism if you don’t have right “look”
. -Periodic layoffs ("no cause termination") but hiring constantly. I can only assume this is to be to remind employees that they're disposable and not to complain too much. People have been complaining the quality reviews are all over the place, now there are more layoffs.

Explore other reviews about Aritzia

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Great team of girls to work with

Cons

- Quite boring during quiet hours - Discount for boutique associates isn't the same as sales associates

3.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

very fast past enviorment great team

Cons

very tiring and hours where based on your sales, sometime would be forced to interact with people that wouldn't want to be bother

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